Fox Buick GMC in Comstock Park including address, phone, dealer reviews, directions, a map, inventory and more

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5977 Alpine Ave NW
Comstock Park, MI 49321

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Sales: 888-593-8152

Used Cars: 616-366-4175

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 8:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Fox Buick GMC

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

206 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.3 (out of 5)

Service

Reviewed by Nancy Rivera from Howard City MiMay 21, 2021

Kyle was very helpful and very professional always kept me updated on my vehicle went above and beyond! Thank you Kyle If we ever need service we will definitely be back

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks for your outstanding review, Nancy! I'm very happy to hear that Kyle was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Colin Barrett | General Manager | Fox Buick GMC | 616.719.4045

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Buick Envision premium 11

Reviewed by Loretta Marie Huizing from Grand Rapids. MI 49525December 27, 2020

We just came in looking at used cars and will be leaving with a 2017 Buick Envision with low mileage and all the perks. Our salesman, Paul Bernard, was amazing. He was very professional and helpful. He treated me like he would treat his mother and I felt very comfortable. He did show us both new and used vehicles and did not pressure us. We took 3-4 cars out for a test drive He explained the advantage of both new and used. When we told him our price range he steered us in the right direction. There was an issue with the back door handle and he has it in the shop getting fixed right now. We talked warranty and extended warranty and will be meeting this week on this. I have always had Fords, but am looking forward to my Buick in my retirement, Go Fox Buick, go Paul Bernard.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Loretta, we loved reading this review! Happy customers are our aim, and it appears Paul really hit the bullseye. We'll make sure to share your experience with him, and if you have any further questions or worries, we're always available to help. All the best, Colin Barrett | General Manager | Fox Buick GMC | 616.719.4045

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Poor service

Reviewed by Dave Cardosa from CoopersvilleOctober 26, 2020

Waited there for over an hour and a half just to be told its going to be alot longer. Estimate was 45 min. They have done this to me so many times before. I'm sooooo done with that place

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Dave, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Colin Barrett | General Manager | Fox Buick GMC | 616.719.4045

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Fox Buick GMC

Fox Buick GMC offers many automotive products and services to our West Michigan area customers. From new Buick and GMC models to quality pre-owned cars we know anyone looking for a vehicle in West Michigan will likely find what they want at our dealership. We carry a comprehensive line of Buick and GMC vehicles including the LaCrosse Enclave Regal Sierra Terrain Acadia Yukon Denali Canyon 2500 Heavy Duty Truck making us a great choice as your West Michigan Buick and GMC Dealer. We have an extensive inventory of quality pre-owned vehicles to choose from and access to over 1000 used vehicles within the Fox Motor family.

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