495 Main St
Leominster, MA 01453

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Sales: 978-534-6566

Used Cars: 978-534-6566

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Durand Buick GMC Cadillac

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an oil change and tire rotation today.

Reviewed by Elizabeth from Shrewsbury MAJanuary 28, 2024

I had an oil change and tire rotation today. The service department was clean and the ambience was very nice.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Elizabeth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Great experience

Reviewed by Andy from Massachusetts September 28, 2023

Just bought a used car there no pressure and was so simple and fast got a good deal and the whole process was a breeze I will definitely go here again

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

Stay away!

Reviewed by Disappointed from Fitchburg, MAApril 19, 2022

Worst experience ever with a dealership! Sales manager Tom, must be new, has no idea how to communicate with buyers… treated as inconsequential. Lost my sale, along with 3 others I have spoken with. Tens of thousands of dollars that I’m sure the dealership needs!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (978) 534-6566 at your earliest convenience to discuss how we can turn this experience into a positive one.

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Durand Buick GMC Cadillac

Durand GMC Cadillac is at the Baker Cadillac location at 495 Main Street in Leominster just off Exit 32 of Route 2. Joel Baker and the staff from Baker Cadillac continue to work hard to exceed your expectations every day. We have added the GMC franchise and have commercial truck experts on staff. You will become a fan after doing business at Durand!!

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