BOB PION BUICK GMC in Chicopee including address, phone, dealer reviews, directions, a map, inventory and more

333 Memorial Drive
Chicopee, MA 01020

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Sales: 413-240-2158

Used Cars: 413-240-2157

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of BOB PION BUICK GMC

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Happy with GMC and with Bob Pion

Reviewed by Richard from Barre, MAFebruary 18, 2023

I went looking for a pickup truck as mine was on its last legs. I had 290,000 miles on it and it was rusting out and burning a little oil. A friend told me about their experiences at Bob Pion so I went to Chicopee. I also had spoken to someone at the Dodge dealership. So I spoke Sterling Orr (super nice fellow) and he showed me a 2011 GMC Sierra pickup with 39K and I took it out for a demo. Not a bad truck but I also wanted to shop at the Dodge dealership. They had no clue what I wanted nor what they had. I went back to B. Pion and drove the GMC again and purchased it. Great truck, great service. It had a part that needed replacement. They gave me a loaner for 3 days and repaired my truck no cost as it was a GMC certified vehicle. (I'll buy another certified vehicle again). They want me to trade it now and gave me a fair offer. My truck is in good shape with 168K on the clock and I'm keeping it. And YES I'll go back to them. Was treated very well.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, The Bob Pion Buick GMC Inc Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I have bought 3 Encores for myself and family members...

Reviewed by MarkagreensrFebruary 10, 2022

I have bought 3 Encores for myself and family members over the last year and a half from a Jim who has given us outstanding service. I would recommend this dealership to anyone who wants a no hassle no hard sale approach to purchasing a car.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bob Pion Buick GMC Inc Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I needed to purchase a new Truck under an end of year...

Reviewed by Dave207February 19, 2021

I needed to purchase a new Truck under an end of year time constraint. The sales team was excellent in helping make that happen. The end of 2020 was extremely difficult to find the truck I wanted and this dealership went out of their way to make it happen. Dealing with the sales staff and finance staff was a pleasure and continues to be a pleasure. The professionalism of the finance staff was amazing and made the entire experience enjoyable. When it is time for a new vehicle they will be one of the first places I look.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Moritz Kia of Hurst Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About BOB PION BUICK GMC

Bob Pion Buick GMC was founded in 1977 by Bob Pion. Years later his only son Don continued to work on the expansion and development of the business by adding the Buick franchise to the existing Pontiac and GMC Truck lineup along with a state-of-the-art facility that helps provide customers with the best shopping and service experience possible.

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