Cerrone Chevrolet Buick GMC

Brought my leased 2018 Colorado in for service. It needed a new fuel pump. After three days (they had to order the fuel pump)I took it home and the next morning noticed some fairly significant damage on the passenger side window post. This is exactly where they were working to replace the fuel pump. I took it back immediately and wouldn’t you guess they denied everything. One guy even said he saw the damage when I came in which is an outright lie. I know I really have no recourse except to warn everyone to stay away from these xxxxxxxx.

The service department charged me $150 for a diagnostic fee on my 2007 Isuzu pickup with 49000 miles which is the same as a Colorado with a original complaint on a engine warning light. After about a half hour they told me that I needed a timing chain job with a estimate of $2900 plus tax. It didn’t have the symptoms of a timing chain and told them that but said it needed it anyway. After leaving the dealership and disappointed with their service not thinking it was the timing chain I took the truck to Vendetti Motors and talked with one of their mechanics and found it needed the GM synthetic mixture from the factory instead of the Mobil One I put in. The light has been out for almost two week! It wasn’t the timing chain after all! They won’t return my diagnosis fee either the service adviser or the general manager. They said they have to pay their mechanics right or wrong. He said someday it will need one ! I paid $59 for a tire rotation and oil change! Big Difference! I will never go back for service or sales! They used to be good when it was Cerrones before the buyout but not now! I will never go back! They were wrong to keep the diagnostic fee! They won’t return my money and was rude and didn’t care if they were wrong. They tried to scam me on a timing chain instead of telling me it was a possibility of just a oil change. Never go there!

purchased a new Buick Enclave, had been primarily interested in purchasing a used late model SUV, Bruce Corwin the sales representative , was able to present workable payments that allowed us to purchase a new 2020 model