500 Washington Blvd S
Laurel, MD 20707

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Sales: 301-483-7823

Used Cars: 301-483-7823

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 9:00am – 7:00pm

Reviews of AutoNation Chevrolet Laurel

Overall Rating:

4.4 (out of 5)

89% recommend this dealer

732 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dealership experience was pleasant and easy, would

Reviewed by mauriciomerino086July 07, 2025

Dealership experience was pleasant and easy, would definitely recommend buying your next vehicle at auto nation Laurel.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Very disappointed in the service.

Reviewed by Davidlhutchinson2June 26, 2025

Very disappointed in the service. Tried them out because I was thinking of switching service centers but after going through the experience I went through I will not go back here. Took the money and did not preform the work asked. And while they took the money, did it all with pleasantry and a smile and work was not completed. Absolutely would not recommend anything beyond an oil and filter change

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 339-3932 to discuss what we can do to help.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Customer service was excellent.

Reviewed by LamarrJune 15, 2025

Customer service was excellent. My car issue was an intermittently working A/C unit on a recently used chevy I recently purchased from another dealer. The customer service rep and the mechanic (Hector) both took great care to resolve the complex issue my car had. They ended up recommending to me to go back to the dealer where I purchased the car with a strong recommendation of the issue they needed to resolve. Hector literally treated my car as though it was his own.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Chevrolet Laurel

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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