Miller Brothers Chevrolet Cadillac in Ellicott City including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

9035 Baltimore National Pike
Ellicott City, MD 21042

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Miller Brothers Chevrolet Cadillac

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

165 total reviews

Showing the most recent reviews from and DealerRater.

1.3 (out of 5)

Disappointed in VA

Reviewed by Disapponted in VA from Burke, VAJuly 25, 2020

I went the to test drive a CPO Caddy. Finally made the trip to the dealer. First red flag the vehicle has sub OEM tires. Second red flag the advertised mileage which is still incorrect on your website is 12,580 approx. The odometer red 15,750 approx on the test drive. The Salesperson after the test drive was RUDE. We could not agree on a price. That is how it goes. He admonished me for having wasted his time as if he drove the hour from his home and for having to answer a few emails. Isn't that part of the job? I asked for money off the vehicle for the difference in the mileage and because their no haggle price dropped $200 since the last time we exchanged emails on price. I liked the car a lot . Just terrible customer service. Ok we don't agree it is not the end of the world.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We spoke with the customer via email prior to their agreement to come for a test drive. Customer reviewed the vehicle and drove it. Customer expected a large discount off for pricing. We price our used vehicles online very aggressively, which is likely why said customer drove an hour to view it. We can usually provide a small discount, but we don't have the ability to negotiate thousands on our used inventory as we already have them priced to market. Unfortunately could not agree on terms.

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Sold a used Suburban that engine blew up

Reviewed by Barbara Brown from WoodstockMay 13, 2020

2013 used Suburban-salesman-what a great deal, certified, inspected -only problem is after 6K miles engine blew up-8K to replace-Miller could care less-they got their money

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are disappointed to hear that you did not have a more positive experience with us at Miller Brothers Cadillac Of Ellicott City. Here at Miller Brothers Of Ellicott City, we are always looking for ways to improve; we appreciate your input.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Trail Boss

Reviewed by James from Ellicott city, MDApril 10, 2020

This dealership was a great help in making my decision on which truck to purchase. They have great options both pre owned and new. Would highly recommend using this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Miller Brothers Chevrolet Cadillac

Thank you for visiting the Miller Brothers Chevrolet & Cadillac page. We have one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.

We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top