Mossy Motors in New Orleans including address, phone, dealer reviews, directions, a map, inventory and more

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1331 S Broad St
New Orleans, LA 70125

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Sales: 504-372-6113

Used Cars: 504-372-6057

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Mossy Motors

Overall Rating:

3.7 (out of 5)

72% recommend this dealer

29 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.3 (out of 5)

Retraction of below:

Reviewed by NeverMossy from MississippiMarch 31, 2021

I would like to offer an apology to the staff of Mossy Motors, especially Darryl Eckert. In the heat of the moment last Friday, I posted a scorching review of Mossy and Eckert. While an error was certainly made, Mike Gonzalez the GM, reached out to me and explained that Eckert was not at fault, that the mistake was above him. Turns out Eckert was perhaps my biggest ally, but sadly he was also “the communicator.” By both giving a little, we were able to get the deal right. IMO, a dealership (nor salesman) should be judged solely off its mistakes; but more so by how they react to mistakes. For this, I give Gonzalez and Eckert an A .

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

3.7 (out of 5)

jimfalter@louisianafresh.com

Reviewed by JAMES FALTER from NEW ORLEANS, LAJanuary 19, 2021

Went in for a busted passenger window and a tire with a slow leak. We were upsold for a couple of air filters. All work was completed in a timely manner. We were told that y'all couldn't find any problem with the tire. Was told perhaps it was the cool weather that caused this one tire to lose air. We have been adding air to the tire for a couple of weeks. A few days after the tire was low again. We like to use Mossy for everything for convenience. I guess i will have to go elsewhere for tire needs.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Your satisfaction is important to us, please give us a call at 504-708-4010 and ask for Pat. Thank you.

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

4.7 (out of 5)

Great service at this location

Reviewed by Joe Bui from New Orleans, LAJune 08, 2019

I came here looking to buy a used Lexus IS 200t. When I walked in, I was greeted by a salesman named Montrell Moore. He is courteous, patient, and seems like an overall cool guy. We couldn’t reach a deal but he worked hard on trying to make the customer happy. I highly recommend him and be sure to request him!

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

About Mossy Motors

In January of 1934 Wiley Mossy Sr. opened Mossy Motors on Rampart Street in New Orleans. Mossy was only the third car dealer to open in the city and the first Oldsmobile dealer in the entire State of Louisiana.

Almost immediately Mossy Motors gained a reputation of offering outstanding customer service fair prices and quality products. And after 75 years the Mossy name still represents these qualities.

We are located within five minutes of the Central Business District University Hospitals Dillard University Tulane and Loyola University and other major schools and universities

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