Jim Taylor Buick GMC in Monroe including address, phone, dealer reviews, directions, a map, inventory and more

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500 North 18th Street
Monroe, LA 71201

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 4:00pm
Tue 9:00am – 4:00pm
Wed 9:00am – 4:00pm
Thu 9:00am – 4:00pm
Fri 9:00am – 4:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jim Taylor Buick GMC

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.4 (out of 5)

4 out of 12 people said they would recommend this dealer

1 (out of 5)

Warranty Work

Reviewed by David C in Monroe, LAApril 08, 2021

This was a horrible experience. I had a warranty issue with my new Denali pickup truck and they basically said there is nothing they can do, was there several days and put it back together and I had to just pick it up. Then it functioned a little before I took it, now it does not function at all. Horrible service.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

1 (out of 5)

Service

Reviewed by R C Smith in West Monroe,laNovember 11, 2019

Took my 2011 Lucerne hot air not working. Was told I needed 3 actuators replaced. Quote was $1400. I bit the bullet and agreed. Rented a vehicle and checked every 2 days. Told they not finished. Went back one week later to find out they had not even moved my vehicle. Returned my rental and asked for my car. On vehicle service I suggest you follow your ABC’s. Anyone But Cooper.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Mister

Reviewed by Samuel H in Monroe La.October 09, 2019

I drove my car in for regular maintenance. I had made an appointment the week before and Kristi had my paperwork ready when I pulled in. I also had recall and they took care of everything in less time than stated. Great job!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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