Jim Taylor Buick GMC in Monroe including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

500 North 18th Street
Monroe, LA 71201

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 4:00pm
Tue 9:00am – 4:00pm
Wed 9:00am – 4:00pm
Thu 9:00am – 4:00pm
Fri 9:00am – 4:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jim Taylor Buick GMC

Overall Rating:

2.4 (out of 5)

31% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrain not fixed

Reviewed by Adam from West Monroe laMarch 05, 2022

Took my terrain to them for running issues twice both time was not treated really great and car still not fixed I will not go back

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service N/A

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Warranty Work

Reviewed by David C from Monroe, LAApril 08, 2021

This was a horrible experience. I had a warranty issue with my new Denali pickup truck and they basically said there is nothing they can do, was there several days and put it back together and I had to just pick it up. Then it functioned a little before I took it, now it does not function at all. Horrible service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Service

Reviewed by R C Smith from West Monroe,laNovember 11, 2019

Took my 2011 Lucerne hot air not working. Was told I needed 3 actuators replaced. Quote was $1400. I bit the bullet and agreed. Rented a vehicle and checked every 2 days. Told they not finished. Went back one week later to find out they had not even moved my vehicle. Returned my rental and asked for my car. On vehicle service I suggest you follow your ABC’s. Anyone But Cooper.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top