Ross Downing Buick of Gonzales in Gonzales including address, phone, dealer reviews, directions, a map, inventory and more

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2522 S Burnside Ave
Gonzales, LA 70737

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Sales: 888-853-6742

Used Cars: 888-854-2756

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:30pm
Tue 8:30am – 7:30pm
Wed 8:30am – 7:30pm
Thu 8:30am – 7:30pm
Fri 8:30am – 7:30pm
Sat 8:30am – 5:30pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Ross Downing Buick of Gonzales

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

9 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amber Beall

Reviewed by AMBER BEALL from Gonzales, LAJanuary 20, 2022

From the second I walked in Ross Downing, I felt like family. My sales rep, Pam helped me locate the exact vehicle I was looking for. Even throughout the waiting process of the vehicle getting here, she kept me up to date and informed the entire time. Very professional and she always made me feel like I was her top priority. Financing was a breeze also. Shane, the finance manager, took care of me and fought to get me the best rate he could. Super impressed! His knowledge and customer care are both top notch! He made it so easy for me, explained everything in detail and had me in and out of there in no time. This whole experience was a real pleasure. These two employees really love their jobs, and it showed. They are both truly a great example of customer care and this was exactly how buying a vehicle should be. They took care of everything! I can?t say enough about this team and dealership, HIGHLY RECOMMEND!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Police Officer

Reviewed by KENNETH CARTER from Port Allen, LouisianaApril 27, 2021

Very pleased with the buying process!! Car dealer was very knowledgeable. My wife and I were very impressed!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.8 (out of 5)

Buick Envision

Reviewed by WARREN OUBRE from Lutcher, LouisianaApril 13, 2021

A number of issues with the lugs and no solution with the scratch problem I have .

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair 1

Maximum rating = 5

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