CBG Buick GMC in Deridder including address, phone, dealer reviews, directions, a map, inventory and more

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1025 East 1st St.
Deridder, LA 70634

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Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 12:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of CBG Buick GMC

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

15 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

Very disappointed!!!

Reviewed by ALambert from DeRidder, LAJune 16, 2021

Bought a used 2014 Buick Verano, in less than a year from purchasing the hood turned very dull and clear coat appeared to have scratches all over it, then the top, and trunk. After bringing to a paint specialist, it was determined the paint was the original manufacture paint however the clear coat was basically gone. I brought in and spoke with my sales person Wilson which routed me to the Service Manager. Immediately upon laying eyes on my car, the sales manager agreed it was clearly a manufacturer issue. He took pics. Needless to say they ALL dropped the ball on my complaint and nothing was ever done and it gets worse everyday. I tried following up several times because someone was flying in and they wanted me on standby incase I needed to bring in. They got the days mixed up when I called to check the status. It was one excuse after another.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

3.3 (out of 5)

Honda Pilot

Reviewed by Tim Purcell from Lake CharlesOctober 29, 2017

As I live in almost 100 miles from this dealer I inquired online. I asked if there was any room on the price as it seemed high for vehicle with a low trim level and high mileage. I was told : "Wilson Rougeau Price is a reduced price, and is best we can do." so I did not pursue the matter further.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Mr Purcell, Thank you for your interest in the Honda Pilot. Management will review your request on pricing and be in contact shortly to see if we can further help you with the pricing. Lauren Internet Manager

Overall Facilities N/A

Customer Service 4

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service

Reviewed by Nancy Simmons from DeRidder, LAJanuary 11, 2017

Brooke was very helpful with informing me of service that was needed on my 2016 Denali and scheduling an appointment. The service crew was very professional.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Mrs. Nancy, Thank you so much for the great review and your continued business. We are glad that you enjoyed your service with us and hope to see you again.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About CBG Buick GMC

We are one of the top car dealers in DeRidder. CBG BUICK GMC INC. is here to serve you with a full line of Buick GMC vehicles. We take pride in helping you find the one that's right for you. Whether you're looking for a new or used car our sales team can help with its no-pressure philosophy. Let us show you what a great Buick GMC dealer should be. We will make your car buying experience efficient and stress-free. Call us today at (866) 563-1509 to schedule a test drive.

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