Morgan Buick GMC - Bossier City in Bossier City including address, phone, dealer reviews, directions, a map, inventory and more

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2295 Autoplex Dr
Bossier City, LA 71111

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Sales: 318-666-3843

Used Cars: 318-666-3831

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of Morgan Buick GMC - Bossier City

Overall Rating:

3.9 (out of 5)

74% recommend this dealer

31 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Zero Customer Service

Reviewed by Quack ~(;)~ from Arkansas June 08, 2021

Couldn’t tell you what buying a truck is like from this dealership. I have gotten ignored by “salesman”. I called and inquired with a “salesman” about discussing a truck around 8:30-9am. He quickly ended call and said he would call me back when he got more info. 6 hours later 2:30-3:30pm texted to see if there was more info and told by him via text truck was in transit to dealership. I said well can we talk numbers, and maybe it could be sold upon arrival. Was blown off with him saying “I’m no longer at work” and haven’t heard from them since. Guess they don’t need my business. I am a motivated buyer and will find a motivated seller at other dealership I guess. I’m not local so can’t stop in and said this from beginning, maybe this is why I was ignored.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Keith Gorman, GSM, 318-752-5345

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

After they get your money they are done with you.

Reviewed by T Rogers from Springdale, ARMarch 10, 2021

Bought a new truck from this dealer sight unseen. Big mistake. After I received it I noticed some issues. I contacted the salesman to work a deal to trade it for something else. I believe they do not want the truck I bought with it's issues even though they sold it to me. Salesman has now gone radio silent and will not contact me. Very unscrupulous dealership. Too much money involved to be scammed or even deal with these types of businesses.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Keith Gorman, GSM, 318-752-5345

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent Service

Reviewed by Jason from Bossier, LaMarch 05, 2021

Great service from great people. Can?t go wrong buying from them or servicing you vehicle there.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you, Jason! We appreciate it!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Morgan Buick GMC - Bossier City

Morgan Buick GMC has been locally owned and operated for over 25 years bringing service and courtesy to all of the Ark-La-Tex! We sell new Buick & GMC vehicles pre-owned and GM Certified Pre-Owned. Our Service department is equipped to handle all of your needs. So come on in and see what everyone is talking about! It's time for you to Experience the Morgan Difference!

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