345 S Highway 27
Somerset, KY 42501

Get Directions

Sales: 606-687-5043

Used Cars: 606-687-5077

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Don Franklin Chevy Buick and GMC

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

161 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Appointment was made easily, comfortable waiting area,

Reviewed by jackie.beattyApril 29, 2025

Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Still haven’t gotten the promised owners manual.

Reviewed by John ChedesterApril 22, 2025

Still haven’t gotten the promised owners manual. Weren’t shown all of the features. Didn’t offer any dealer discounts. Wasn’t offed my military discount.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sales man was very professional and took the time to

Reviewed by BOBBY PATTON from Somerset,kyMarch 13, 2025

Sales man was very professional and took the time to explain everything in detail. I was very satisfied. if and when I buy another new truck, I will go back to Don Franklin in Somerset, Kentucky.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Bobby, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Don Franklin Chevy Buick and GMC

As a local London KY and Somerset KY Chevrolet Buick GMC dealer we offer all of our great customers a huge selection of both new and used Chevrolet Buick GMC vehicles. Don Franklin Chevrolet Buick GMC takes pride in the vehicle you drive the service we offer to customers and of course the products we sell.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top