Don Franklin Chevrolet Buick GMC of Russell Springs in Russell Springs including address, phone, dealer reviews, directions, a map, inventory and more

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57 West Steve Wariner Drive
Russell Springs, KY 42642

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Sales: 270-721-0659

Used Cars: 270-721-0592

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 4:30pm
Tue 7:30am – 4:30pm
Wed 7:30am – 4:30pm
Thu 7:30am – 4:30pm
Fri 7:30am – 4:30pm
Sat Closed

Reviews of Don Franklin Chevrolet Buick GMC of Russell Springs

Overall Rating:

4 (out of 5)

75% recommend this dealer

16 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

No problems in and out within a hour for oil change and

Reviewed by Patty.meeceJuly 04, 2022

No problems in and out within a hour for oil change and service all good

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service and friendly employees always give you a

Reviewed by dcoe1930February 25, 2022

Great service and friendly employees always give you a complete list of what they have done and if you need something else they will ask you first 1st class operation that Mr.Franklin would be proud of .

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Talked to the salesman

Reviewed by Boyd Burton from Russell Springs January 13, 2022

I'm a G.M. employee retired. One of the benefits of being a G.M. employee we get a employee discount thats a benefit thats part of our contract with the U.A.W. unfortunately Franklin will not accept it.so I'll drive to a better reliable dealership . there not the only GM dealership in KY.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi, thank you for taking the time to leave us your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to Jason McKeown (270) 866-9099 so we can work towards a resolution. Take care!

Overall Facilities 3

Customer Service 3

Buying Process 1

Quality of Repair 3

Maximum rating = 5

About Don Franklin Chevrolet Buick GMC of Russell Springs

Welcome to Franklin Chevrolet GMC! Located in Russell Springs Franklin Chevrolet GMC is an experienced GM dealer. We're more than just a new car dealer - we're a certified pre-owned dealer too. As a used car dealer in Russell Springs we have access to a wide variety of used cars from across the area. As a new Chevrolet and GMC dealer we have the latest models that GM provides. Let us show you around our dealership - with so many options we're sure you'll find what you're looking for.

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