Adams Buick GMC in Richmond including address, phone, dealer reviews, directions, a map, inventory and more

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1017 Berea Rd
Richmond, KY 40475

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Sales: 859-623-8131

Used Cars: 859-623-8131

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Adams Buick GMC

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

51 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.4 (out of 5)

I wish I had felt better about the deal I got a AdAms. I...

Reviewed by DeeApril 22, 2021

I wish I had felt better about the deal I got a AdAms. I truly felt pressured ( I kept telling Paul is was needing to go mow, yes, . mow ) He said he could get it done in a few minutes... well he did. My mistake was getting caught in all of his fast talking and him telling me what another dealership was going to give me for my truck was just a “ shell game “. I wish I had gone back to the other dealership where me trade was Worth 4’thousand more dollars. Now I am upside down on a vehicle I should not have bought.. just do your work before you go. Don’t get caught up in the conversation, you could be paying more then you want or should

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Adams Buick GMC Team

Overall Experience 2

Customer Service 5

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Oil change service.

Reviewed by Donnie Burgess from Mckee,KentuckyApril 24, 2020

They done a very good job. I like the Oil change package that they offer.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for the great review, Donnie! Please come visit us if you need anything else, be it service or sales. Sincerely, The Adams Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

The good sales person was on vacation!!! :( :(

Reviewed by Unhappy from Out Of, StateJanuary 17, 2019

We bought a car from this dealer. We live out of state. Long story short, do not use Allan Joseph for a sales rep, and if you live out of state, only use Paul Todd. Mr. Paul gets things done right, the first time. I wish I could review just the persson and not the business as a whole.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Adams Buick GMC

Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and used vehicles is updated daily.

Service Department
Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and highly skilled factory-trained technicians.

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