Adams Buick GMC in Richmond including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1017 Berea Rd
Richmond, KY 40475

Get Directions

Sales: 859-623-8131

Used Cars: 859-623-8131

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Adams Buick GMC

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

44 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Oil change service.

Reviewed by Donnie Burgess from Mckee,KentuckyApril 24, 2020

They done a very good job. I like the Oil change package that they offer.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for the great review, Donnie! Please come visit us if you need anything else, be it service or sales. Sincerely, The Adams Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

The good sales person was on vacation!!! :( :(

Reviewed by Unhappy from Out Of, StateJanuary 17, 2019

We bought a car from this dealer. We live out of state. Long story short, do not use Allan Joseph for a sales rep, and if you live out of state, only use Paul Todd. Mr. Paul gets things done right, the first time. I wish I could review just the persson and not the business as a whole.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Treated poorly after vehicle service on error.

Reviewed by Derek from Pensacola, FlJune 27, 2018

Treated poorly after my hubcap fell off. I didn't notice it quick enough. Veterans stay away from this dealer. Very disrespectful. Bad service relations and. communication

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

I called Derek right after his initial complaint - his hubcap had fallen off - he notified us several weeks later he was upset we wouldn't pay it( he had driven from Ky to Fla) I sent him a check for $50 two weeks ago to cover the hubcap. Don't know why he is not happy. Rick Wicker GM of Adams

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Adams Buick GMC

Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and used vehicles is updated daily.

Service Department
Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and highly skilled factory-trained technicians.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top