Pop's Chevrolet Buick in Prestonsburg including address, phone, dealer reviews, directions, a map, inventory and more

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600 US 23 South
Prestonsburg, KY 41653

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Pop's Chevrolet Buick

Overall Rating:

4.1 (out of 5)

82% recommend this dealer

27 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

STAY FAR AWAY SHOP ELSEWHERE

Reviewed by Frederick hayden from Blue ridge vaDecember 16, 2021

This place sold me a lemon haven’t even had rollback 30 days and needs a engine.first got truck lights didn’t work,there mechanics rigged them up and cut wires that didn’t need cut ,then 1st week using truck broke down 3 times called dealership talked to Cleve told me wasn’t nothing he or dealership would do yea I guess not after you got my 35000 dollars huh .STAY FAR AWAY FROM THIS PLACE I’ll be filing a suit with better business bureau and let my attorney do the rest this is bad business on there part

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Junk car

Reviewed by Wanda from Hind man KentuckyNovember 29, 2020

Bought a van within 2 weeks would not run and obviously once they get your cash they don’t give a s—t about what they have sold these guys are not reputable don’t waste your time . Just plain CROOKS is all I can say!!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to us at (606) 886-9181 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.5 (out of 5)

Don't shop here pass it by !!!

Reviewed by robbed for sure from hindmanJuly 28, 2020

Bought a van within two weeks got me out and quit running while on highway !! Called them they towed it to their lot ! Called to say it was fixed. I picked it up same day. Brought it home and 3 days later(, luckily I didn't go to my cousin's burial site I would have been in funeral procession .) Needless to say YEP it quit again

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

When did you buy the van from us? Could I have your name so I can talk to the service manager to see what was done to the van?

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Pop's Chevrolet Buick

At Pop's Chevrolet Buick we're passionate about providing our customers with the best customer service in the country.

After being in business for over fifty years we've been fortunate to find employees who share our commitment to our customers. They understand that our reputation depends on our ability to build trust and maintain credibility -- one customer at a time. These employees have been with us for many years. Our customers know them by name and depend on them to help make ownership of their vehicle a great experience.

To our current valued customers we say "THANK YOU"!
To everyone else come visit us today!

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