600 US 23 South
Prestonsburg, KY 41653

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Pop's Chevrolet Buick

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

STOLEN RECOVERY CAR

Reviewed by Brenda LittleCompton from Paintsville KyJanuary 25, 2023

Bought a 2020 Dodge Charger. I wanted to sale it.. First of all I found out it was priced $12.000 more than when it was new. While appeasing the vehicle their were multiple fake vin numbers, and the one under the windshield was etched out with red color over it. Found out it was a theft recovery. DEALERS WOULD NOT TOUCH IT. I have ask multiple times, to take it back, wound not and after the theft discovery I ask them.. THEY OF COURSE REFUSED LEAVING ME WITH AN OVERPRICED FORMER STOLEN VEHICLE THAT NOONE WILL HAVE. ALL I ADKED WAS TOTAL PAYOFF AND RETSIN MY MONEY I PUT ON IT..REFUSED. SOMEONE KNEW IT HAD BEEN STOLRN AND NEVER TOLD ME.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

STAY FAR AWAY SHOP ELSEWHERE

Reviewed by Frederick hayden from Blue ridge vaDecember 16, 2021

This place sold me a lemon haven’t even had rollback 30 days and needs a engine.first got truck lights didn’t work,there mechanics rigged them up and cut wires that didn’t need cut ,then 1st week using truck broke down 3 times called dealership talked to Cleve told me wasn’t nothing he or dealership would do yea I guess not after you got my 35000 dollars huh .STAY FAR AWAY FROM THIS PLACE I’ll be filing a suit with better business bureau and let my attorney do the rest this is bad business on there part

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Junk car

Reviewed by Wanda from Hind man KentuckyNovember 29, 2020

Bought a van within 2 weeks would not run and obviously once they get your cash they don’t give a s—t about what they have sold these guys are not reputable don’t waste your time . Just plain CROOKS is all I can say!!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to us at (606) 886-9181 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Pop's Chevrolet Buick

At Pop's Chevrolet Buick we're passionate about providing our customers with the best customer service in the country.

After being in business for over fifty years we've been fortunate to find employees who share our commitment to our customers. They understand that our reputation depends on our ability to build trust and maintain credibility -- one customer at a time. These employees have been with us for many years. Our customers know them by name and depend on them to help make ownership of their vehicle a great experience.

To our current valued customers we say "THANK YOU"!
To everyone else come visit us today!

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