7 Autocenter Drive
Louisville, KY 40299

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Sales: 877-253-2841

Used Cars: 877-251-4299

Hours Toggle

Sales Department

Sun 1:00pm – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Courtesy Buick GMC

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

902 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sucked Internet sales people are cluelss and do not

Reviewed by Abdula Bingola from Lexington, KYJanuary 17, 2026

Sucked Internet sales people are cluelss and do not listen to what you are saying

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Wonderful and friendly staff.

Reviewed by amye972January 14, 2026

Wonderful and friendly staff. They all went above and beyond for our entire visit and sales process. 10/10 would recommend and will do business again!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great buying experience!

Reviewed by JimmyT January 11, 2026

Great buying experience! Zero pressure and plainly laid out everything for us and told us to take it home and think it over. NEVER had that at ANY dealership! They are always pressuring you to “sign, sign, sign”. Jeff Hoon is an absolute gem!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you so much for the positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Courtesy Buick GMC

The locals here know that the best way to get Buick and GMC deals is to shop at the Louisville dealership that puts them first. At Courtesy Buick GMC we have a professional knowledgeable staff that can help you through the buying process. They are dedicated to matching up each customer with a vehicle that will delight them for years. We are a full-service dealership with an in-house Buick and GMC financing team that will strive to get you the best possible loan/lease terms. Whether you are coming to us with great credit or no credit at all we will fight to bring you the best deal!

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