Rod Hatfield Chevrolet in Lexington including address, phone, dealer reviews, directions, a map, inventory and more

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232 West New Circle Road
Lexington, KY 40505

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Sales: 859-785-8457

Used Cars: 859-559-4865

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Rod Hatfield Chevrolet

Overall Rating:

4.1 (out of 5)

80% recommend this dealer

428 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad experience

Reviewed by Debbie Davis from Lexington KyJuly 05, 2022

Why write a review nobody going to do anything about it! All I’m going to say is don’t buy a vehicle from them! The service department is horrible..how can you sell a vehicle and not have Mechanics that know how to work on them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Had to give 1 star to rate this dealer.

Reviewed by mike.hedrickJune 28, 2022

Had to give 1 star to rate this dealer. That’s one star to many. Had some service work done several months ago. Was $1500 seemed high but they got the work done and got me back on the road. Recently I had air conditioning problem. They diagnose it said it would be $5,180.00! OMG. Several people said take to another dealer because they had heard bad things about rod Hatfield. I took to another reputable new GMC dealer. They diagnosed it and said it would be $2,900.00 WHO can you trust?

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible deal.

Reviewed by bella0203June 15, 2022

Terrible deal. Unclear on payment method . When I called for tow device and having to put he battery… no help. Also amount finance higher than told amount. Also didn’t get option to not buy 3 yr warranty

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

About Rod Hatfield Chevrolet

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