GMC and Buick
New Car Dealership in Florence, KY
Overall Rating
4.1/5
Read dealer reviews
Jeff Wyler Fairfield is your premiere dealer. We sell new cars, trucks, SUVs and vans, and we also sell used cars and used trucks, including Certified Preowned vehicles.
Our service department features certified technicians who use modern equipment and diagnostic tools to fix or repair your auto. We use genuine OEM parts and accessories, which are also for sale at our onsite store.
In an accident or fender-bender? Our body shop provides free estimates.
Jeff Wyler Florence Buick GMC's service reps and mechanics are GMC trained and utilize the latest cutting edge technology to keep your car running smoothly.
Jeff Wyler Florence Buick GMC Reviews
Overall Rating
4.1/5
69 out of 86 people recommended this dealer
Overall Facilities:
3.5/5
Buyer Beware!!!!
Reviewed by ELIZABETH HELLINGER
in Elizabethtown, KY
October 25, 2020
Absolutely terrible experience! Do whatever it takes to buy your car somewhere else! I bought a car two weeks ago and they still have yet to process the correct paperwork with my bank causing me to pay an extra month for a car that I don?t even have anymore. And when signing the paperwork for the vehicle at the dealership, the sleazy finance manager attempted to hide extra fees on our paperwork that he had told us multiple times we wouldn?t be charged for (causing an couple hour delay). When they delivered the car, it was dirty, non vacuumed, and still had tape stuck to the rear bumper from the delivery truck ride to the dealership. And the best part of all of this is, the absolutely REFUSE to return my phone calls to explain any of this and where the information they ?overnighted? is. BUYER BEWARE!!!
Overall good experience
Reviewed by Brian Wilson
in Grove City, Ohio
July 01, 2020
After a little effort I was given a fair trade in on my vehicle towards my new truck. Friendly staff made for a reasonable buying experience and would recommend them for future purchases.
Terrible Service
Reviewed by Michael
in Alexiandia, Ky
May 02, 2020
Showed up at dealership ready to buy a truck provided it drove fine and was unable to get anyone at the dealer to help me. Do to the covid-19 stuff, the way business is conducted is different and I understand that. They have a number to call for a salesman to come outside and help you but the number on the door doesn't work. When I tried calling a generic dealership number nobody will answer either (This is very frustrating) especially because the walls to the showroom are glass, so I can see right in and notice that people are inside not paying any attention. So I decide to go home. I later make an inquiry online because I was still very interested in the truck and the online sales rep I dealt with was a total D**k Brain. He did not address my earlier problems at the dealership(which I included in the inquiry) and again didn't seam interested in selling me the truck. We proceed to email back and forth(at this point I am not a very happy person) and he is being very unprofessional. To make a long story short, He seamed way more interested arguing then selling the truck.
I cannot say all Jeff Wyler's dealerships are bad but the GMC in Florence is the last place I would buy a vehicle. I would defiantly think twice before I went to a Jeff Wyler dealer if I were you.
