1154 Burlington Pike
Florence, KY 41042

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Sales: 859-525-8001

Used Cars: 859-525-8001

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 10:00am – 5:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of Jeff Wyler Florence Buick GMC

Overall Rating:

2.6 (out of 5)

73% recommend this dealer

106 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

We recently visited here to test drive a used Subaru.

Reviewed by Anonymous from Cincinnati, OHMay 26, 2025

We recently visited here to test drive a used Subaru. The list price on the website was about $9,200. After the first test drive, we asked if we could take it to a mechanic the next day to have it looked at, and we were told that was fine, but the car had already passed their inspection that was required before any cars go onto the lot. The next day we come in to take it out to the mechanic, and the mechanic says it needed new brakes, spark plugs, and a few minor parts replacements, totaling about 1k in service that would be needed in the next year. We brought the car back with the mechanic report, but were told they couldn't talk numbers until the vehicle passed their own service inspection because apparently it "wasn't finished," despite us being assured the day before it had already passed. They wouldn't even take a look at the documents from our trusted mechanic. The NEXT day they send over their inspection results and the brakes check out fine, and they say they can't lower the price because they're below the carfax value. In response we send copies of the mechanic report but were left on read and never received a response. Be warned used car buyers, make sure to take it to a mechanic!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

I would not have a vehicle serviced here.

Reviewed by Mike L Leopold from UNION , KYMarch 03, 2025

I would not have a vehicle serviced here. It tool over one month to get vehicle repaired. Estimate was for around 4200.00 dollars apex. 3 weeks later I was informed that the new estimate was 9200.00 on a vehicle that has less than 50,000 miles . I had to tex. the dealer ship for up date on repair

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

Unsure as to why they refused to sell to me.

Reviewed by SR from Cincinnati, Ohio January 02, 2025

Unsure as to why they refused to sell to me. My credit score is significantly high and even had my own financing. After the first phone call there was dead silence. Super disappointing because I was ready to buy.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Quality of Repair N/A

Maximum rating = 5

About Jeff Wyler Florence Buick GMC

At Jeff Wyler Florence Buick GMC, we proudly serve Northern Kentucky and Greater Cincinnati with a wide selection of new Buick and GMC vehicles — including premium SUVs, powerful trucks, and sleek sedans. We also offer a large inventory of reliable used and certified pre-owned vehicles to fit every budget. Our team is committed to delivering an exceptional customer experience from the moment you walk in the door, whether you're buying, trading in, or servicing your vehicle. Visit Jeff Wyler Florence Buick GMC today and experience the Wyler Way — where selection, value, and first-class service come together.

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