A member of the Cars.com family
A member of the Cars.com family
2840 Iowa St
Lawrence, KS 66046
Sales: 785-371-2705
Used Cars: 785-371-4960
Sales Department
| Sun | Closed |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Lawrence, KS that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
4.1 (out of 5)
75% recommend this dealer
133 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
GM Swap
Great they took veer good care of us when the Chevy dealer in Topeka wouldn?t.
Dealer Response
Hi Russell, and thank you for this great review! We're happy to hear that our team took care of you! They are a great asset and we appreciate all that they do. Best regards, The Dale Willey Automotive Team
Maximum rating = 5
I recently had to purchase a new vehicle due to mine
I recently had to purchase a new vehicle due to mine having engine problems and Dale Willey was the place I chose. I worked with Shannon, and he was very kind and helpful. My review is lower because of the service department. I had my car brought in to the dealer to look at (I’m new to the area) and was told multiple times that a part was on the way, and given expected timelines. When I finally bit the bullet, I feel that I was not told the full scope of what was going on with my old car, and that they were keeping information from me. I would rather go to a local mechanic for major fixes, then use this service department.
Dealer Response
Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Respectfully yours, Brian Edmondson - Dale Willey Automotive Management Team - 785-830-4120 - brian@dalewilleyauto.com
Maximum rating = 5
Customer
Went in to have air conditioning repair. Waited 4 hrs to find out I needed a part. Was offered a loner. Got my car back 2 days later. On the way home found my WiFi, Pandora and Weather Channel wasn't working. Went back a couple of days later. Waited most of the morning. Needed another part. Got called a week later part was in . Asked how long the repair would take. Would take at least half a day to a full day. I live 30 min from the dealer and have a husband with Parkinson's. Asked for a loaner. Not available. I can only be gone a few hrs at a time to be able to take care of my husband. Not sure what to do. My son can help with transportation in about 3 weeks
Dealer Response
Rebecca, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Dale Willey Automotive does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Respectfully yours, Brian Edmondson - Dale Willey Automotive Management Team - 785-830-4120 - brian@dalewilleyauto.com
Maximum rating = 5
Welcome to Dale Willey Automotive in Lawrence
As a Lawrence Chevrolet Buick GMC dealer we offer all of our customers a fantastic selection of both new and used Chevrolet Buick and GMC vehicles. Dale Willey Automotive takes pride in the products we sell the service we offer to customers and of course the vehicle you drive.
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