Community Buick GMC

I bought a used truck on line and drove over 450 miles to get it. Unfortunately it snowed heavily that day and it was a struggle to get there but Mike A. was my salesman and was wonderful. The truck was as it was intended and Mike went out of his way to assist me even while getting stuck in the snow on my way. This is a GREAT company and I highly recommend them.

Ashley didn’t know anything about the truck. His excuse was the truck is a Ford and the dealership isn’t a ford dealer. I get that but you should still know about the vehicles you are selling. He also called me buddy. Very patronizing. The finance process wasn’t good either. They wanted me to fill out a credit app and run my credit even though I was already approved through a cu they use. The finance guy even told me running my credit again wouldn’t hurt it. That’s incorrect. I did the majority of the research on the truck. I felt like just a number to them. Very disrespected.

My wife and I were looking for an suv which can be both ; sporty and practical at the same time. We had never owned any American brand car so this was our first time. We went to Community Motors, Waterloo and met Mike Aiello. Mike is an extraordinary salesman. He not only give us a detailed overview of the Buick Envlave 2018 but also listened patiently to all our questions. This all helped us in making our decision. In a couple of hours, we were riding back to our home in our new Buick Enclave 2018. Thanks Community Thanks Mike!