1311 Vaughn Dr
Ottumwa, IA 52501

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Sales: 888-702-1985

Used Cars: 877-334-5083

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Vaughn Automotive

Overall Rating:

4.6 (out of 5)

69% recommend this dealer

167 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I came to you facility because you were close and

Reviewed by Christine Carter from Ollie, IowaJuly 09, 2025

I came to you facility because you were close and excepted my GM warranty. Your staff was great. They very accommodating with me and my service dog. The work was done and in a timely manner.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Vaughn’s was a very nice dealership with lots of

Reviewed by Shea Heffron July 04, 2025

Vaughn’s was a very nice dealership with lots of inventory on site to looks at and a very nice website to browse.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service every time!

Reviewed by Kgenet78June 30, 2025

Great service every time! They are very professional and keep me updated throughout the day.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Vaughn Automotive

Vaughn Automotive is a business proud to have been in Ottumwa since 1934. We started selling Chevrolet cars and trucks adding the Cadillac franchise in 1941. We added the remaining General Motors franchises in 1987. We started a dealership with all the Chrysler franchises in 1985. With this many vehicle lines we are well established to meet your needs and expectations.We are an honest and sincere group of people who want to make your automotive experience a great one! Whether you purchase a new or used vehicle visit our collision center service or parts department our goal is to meet and exceed your expectations.

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