3001 N Jefferson Street
Indianola, IA 50125

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Gregg Young Buick GMC of Indianola

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Got just the car I wanted and maybe a little nicer than I

Reviewed by cclark051854April 20, 2023

Got just the car I wanted and maybe a little nicer than I thought I could afford. The sales people were friendly and helpful, gave me just what I thought my trade in was worth Hope to be working with Gregg Young Buick in Indianola in the future. The free car washes will really come in handy. as I like a clean car. Would have got a five star for sure from me, but My Key fob had a bad battery and I only received one Fob with purchase.( Found one on eBay for only $ 29.00,) The Finance people went out of their way to help me with all the paper work and I give them a 5 Star review. Got a really sharp car.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, The Gregg Young Team

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Just keep driving!

Reviewed by Dave.September 15, 2022

Just keep driving! There are better dealerships out there that are organized. What a joke of a dealership. I should have known better....lesson learned.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Gregg Young Team

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Nice folks who didn't do their job

Reviewed by Rev Timothy C. Ek from Lee's Summit, MOJanuary 22, 2020

Nice people on staff that I talked to but bottom line because I was from out of town, I think they tried to take advantage of me. Here is my story. My car broke down on I 35 heading south at Mile marker 41 so I had AAA tow me to the nearest Buick dealer thinking that being from out of town, a GMC dealer would be the best place to get quick and professional help. Granted it was Sunday, December 29th so the holidays were coming. The tow truck left the car in the lot by the repair shop doors. The driver backed it off his truck and left it as at an an angle the rear end was over the pack while like so it was kind of sitting in two parking spots. I left a note and the keys in the drop box with a message I would call for an update on Monday, December 30. I called from my home in Kansas City and was told they were really busy so could not look at it until Tuesday afternoon at the earliest. I am sure glad I didn't stay in a local hotel waiting for my care to get fixed. I called on Tuesday and they indicated they could not look at it until after New Year's holiday and to call late morning January 2nd. I did call at around 11:30 AM and they indicated the mechanic who evaluated my vehicle was out to lunch so call back after 1 PM. I did ant they indicated my vehicle that had had the 'engine hot' light come on and had steam pouring from under the hood was caused by upper and lower cooling system leaks from tow plastic connections and would need to be replace and they would evaluate further. The estimated price to fix it was $1550. I asked the to wait and called my local mechanic who has done work on my Buick in the past. When he heard the estimate he indicated that I should go pick the car up and bring it back. You see, he had replaced those plastic parts a year ago with after market metal parts that don't deteriorate. So I borrowed a friend truck and trailer and drove up and picked up the vehicle on Friday, January 3 and towed it back to Kansas City. I noticed that the car looked like it had never been moved from the spot with the tow truck drives dropped it. The car was at the same angle with the back end over the line. This engine has had a reputation for this kind of problem so it appears that they really may not have looked at it closely but just assumed this was the problem and the repair price was higher than it should have cost. The bottom line is I brought it back to my Mechanic at Goodyear Auto and Tire, who was able to fix if for me. The problem was it needed a new water pump which I had suggested as a possible problem in my note to Gregg Young. The Connectors that they wanted to replace where in perfect operating order. The price for the replacement of the new water pump was $250. All I can say is the I was a stranger and Gregg Young tried to take me. I do not know who all evaluated what was wrong with my car but it sure appears that because I was from out of town and in a vulnerable place they were ready to take advantage of me. The courteous way I was treated by staff makes it even more disappointing that it appears they really were out to take advantage and cheat me. I would not recommend others seek service at Gregg Young especially if they are from out of town . Rev Timothy C. Ek, Lee's Summit, Missouri

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for alerting us to this issue, Rev Timothy. Our top priority is delivering 100% customer satisfaction and it's concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Best, The Gregg Young Team

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Gregg Young Buick GMC of Indianola

Gregg Young owner and President of Gregg Young Chevrolet started his journey in the automotive business back in 1989 selling used cars at a Chevrolet dealership.

Recently Gregg Young was chosen as an automotive leader in Nebraska and nominated for a prestigious award given by Time magazine. Young was one of 50 car dealers nominated for the Time Dealer of the Year Award. It is one of the most prestigious honors a new-car dealer can receive and is awarded for demonstrations a long-standing commitment to community service.

Gregg and his employees support many local charities!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top