A member of the Cars.com family
A member of the Cars.com family
4325 S US Hwy 41
Terre Haute, IN 47802
Sales: 800-874-4110
Used Cars: 800-874-4110
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 1:00pm |
See all dealerships near Terre Haute, IN that carry Chevrolet, Cadillac, Buick
Overall Rating:
3.1 (out of 5)
50% recommend this dealer
8 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Don't go there for service!!!
They Crashed my vehicle while in service wouldn't own up to it. Wouldn't show cams to prove it either. Stay away from their dealership for anything.
Maximum rating = 5
TERRIBLE! Don’t make the mistake of buying here
So angry and so disappointed with the process all around. I bought my car and found several things after purchase that were wrong (radio went to aux every time I hit a bump and sometimes when I didn’t, there was a loud rattling from under the car, breaks/rotors completely terrible - just to name a few). I immediately took it back to the dealer and my salesman rode in the car with me to hear the sound. He heard it and said it was “normal” for this type of vehicle and that the “suspension was adjusting to the road.” Well, on my third or fourth trip over a few months to have various things fixed (one of which they admitted was their fault) they found what the rattling problem was. I called the very rude used car manager Charles, who refused to pay for the issue even though I had told his salesperson about it and that person told me it was normal and I didn’t need to have it looked at. Shouldn’t I be able to trust my salesman? He essentially called me a liar when I explained that my salesman had ridden with me, saying “there are 3 sides to every story, yours, his and the truth.” Conveniently, my salesman doesn’t work there anymore so Charles couldn’t “verify” what I was saying. I explained that I wasn’t just trying to get free service as I had already put hundreds of dollars into the vehicle since I had bought it and didn’t ask them to fix it for free (as I’m aware that used cars sometimes need things fixed). He refused to listen and said he was “sorry.” I told him I didn’t feel he was sorry because it wasn’t his money that would have to be spent. He had the nerve to tell me it “basically” was his money because those repairs come out of his bonus/commission!! They still haven’t ever fixed my radio as I was promised while writing the check for my car. My parents and I have bought many, many cars from this dealership over the last 20 years. It wasn’t like this before. Save yourself some trouble and heartache and don’t bother with this dealership or their service department.
Dealer Response
We are sorry you did not have a good experience. Unfortunately, since your response was anonymous, I cannot respond specifically to your situation. However, we do recommend that all customers, especially used vehicle customers fully inspect a vehicle before purchase and have their own mechanic inspect it. Also, from time to time, we will have used vehicles that are in good condition but because of age or mileage are sold "as-is". This is disclosed to the customer at time of purchase and are less expensive since no warranty is provided after the sale. If you purchased an "as-is" vehicle. we apologize we didn't fully explain what this meant to you. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Maximum rating = 5
Cadillac Service & Sales
Very happy with my ATS! Service is a breeze with the on line scheduling ?? Staff is friendly and waiting area super nice. Great inventory to choose from
Maximum rating = 5
Welcome to Fuson Buick Cadillac & GMC. We have served the community for over 90 years with excellent customer service and were voted #1 dealership in the Terre Haute area. Whether you are searching for new or used cars or visiting our state of the art service and body center you will find our courteous staff happy to help you with all your automotive needs. We invite you to browse our daily updated inventory and please contact us if you have any questions or would like to schedule a test drive. Remember - Smart drivers drive Fuson.
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