John Jones Auto Group Salem in Salem including address, phone, dealer reviews, directions, a map, inventory and more

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1450 IN-60
Salem, IN 47167

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Sales: 877-473-5546

Used Cars: 877-275-9720

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 1:00pm

Reviews of John Jones Auto Group Salem

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

187 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.3 (out of 5)

Ouch !

Reviewed by Billv from Floyds Knobs INJune 16, 2021

Car had more issues (mechanical and cosmetic) than we were prepared to accept. Brakes were “metal to metal”, numerous broken and missing parts. No access to the engine compartment due to a broken hood release ?? wow !! But it has a “Clean” carfax !! lolol

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We are sorry that the vehicle did not meet your expectations. Carfax is an independent reporting tool and our dealership does not control what shows up on the report. We wish you the best in your car shopping. Let us know if we can help further.

Overall Facilities N/A

Customer Service 3

Buying Process 2

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Awesome Dealership

Reviewed by richardnbrownjr from Hanover, IN.March 01, 2021

I had an excellent car buying experience with Steve Caudill at the Salem location. He made the buying experience easy and painless. The service department had the vehicle serviced and ready to go the day I purchased the car. Jessica in the finance office made the paperwork process super easy. Due to COVID she came out to me with the paperwork and I signed in the showroom. And their detail department was fantastic. The car was immaculate when delivered. The dealership is super clean and their housekeeping staff was working hard the entire time sanitizing. Do yourself a favor the next time you purchase a vehicle and go see the sales staff at John Jones Salem! You will not be disappointed.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for your review. We really appreciate the feedback!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Purchased a 2020 Siverado

Reviewed by ABC Garage Doors from SalemNovember 10, 2020

ABC Garage Doors purchased a 2020 Silverado in Oct. Cody Mattingly did an absolutely wonderful job. This is the second vehicle we have had him as a salesman. He made both purchases fast and easy. Highly satisfied. Highly recommend Cody.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for you feedback and glad Cody made your purchase fast and easy. Cody and the John Jones Auto Group team appreciate you trusting us with your automotive needs!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About John Jones Auto Group Salem

John Jones Auto Group is proud to be an automotive leader serving the southern Indiana area for over 34 years! We have four convenient locations in Salem Corydon Scottsburg and Greenville. We have over 1000 cars trucks vans and suvs in our inventory! Come see us before anyone else for the purchase of your next vehicle!

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  • No cost, no-hassle negotiation
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