Studebaker's Freedom Buick GMC in Richmond including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

3200 E Main St
Richmond, IN 47374

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Studebaker's Freedom Buick GMC

Overall Rating:

4 (out of 5)

67% recommend this dealer

3 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Excellent Customer Service

Reviewed by Adrean from Chicago, IlAugust 23, 2014

Chad and Scott were extremely customer friendly and professional. I got a great deal for my car, and a discount on my extended warranty. Before I left Scott said if there's any problems or anything else l need, to please feel free to call him, and he would take care of it. These guys are wonderful.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Buyer Beware!

Reviewed by Andy B. from indianapolis, INMay 28, 2014

I recently purchased a "GM CERTIFIED" used truck from them. The original experience at the dealership was pleasant. The problems came later. When i was signing the papers for the truck the finance guy handed me a paper which was the 172 point inspection paper that was supposed to be filled out by a service technician while servicing the truck. The paper looked like someone filled it out at their desk. He told me to sign it. I said to him I don't know if this has been done and he responded this is where you just have to "trust us." I should have walked out with that. The truck has a scratched windshield and needs to be replaced. I didn't notice it until i took it to have the windows tinted. Now its all i can see out the windshield. It appears that someone tried to scrape ice off of the windshield with a piece of steel or something sharp. Only fix for this is going to be to replace the windshield for $400. I have already spent $30 to have the windshield tint strip installed on it. Once i get a new windshield it will be another $30. I then realized the truck had wheel locks on it. Searched the truck and guess what: No wheel lock key. Shocker Right?. Best part is that i called the dealer and they assured me it was in the truck. I loved dealing with them so much that i made up the fact that i can't find the wheel lock key. Another trip to my local dealer. $50 to remove wheel locks and another $40 to replace the lug nuts. As i was digging threw the truck i noticed that the bed was pretty scratched up under the bed liner. I thought wow thats' odd.. I looked under the truck to see how beat up it was. I found a 6'' diameter hole in the middle of the bed where someone had a gooseneck hitch in it. Awesome! Just feel like i have been deceived a bit by this dealer. Not to mention that the owner Scott Studabaker (the owner) was a complete jerk to me on the phone to the point i wanted to just return the truck. P.S. don't take your little children into the mens restroom there especially if they can read. They have a very offensive sign in there over the toilet that talks about the size of the male appendage and not being able to properly urinate into "his" toilet. I was glad i didn't have my son with me there that day. Very unbecoming of a professional, customer oriented environment.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Extremely Helpful and Friendly

Reviewed by Rick B from Arlington, VAFebruary 02, 2013

Chad was extremely professional, honest and friendly. The car was exactly as described. What more does one need? This is a medium sized dealer, with NO Hidden Fee's! Excellent!

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Studebaker's Freedom Buick GMC

Studebaker Buick GMC Inc has been locally owned and operated since 1979. We have over 720 years of combined experience in sales and service. Studebaker Buick GMC Inc is a no-pressure no-gimmick dealership all about family and great customer service. We want our relationship with each customer to continue for many years after the sale. We do business the "old-fashioned" way with a handshake and honoring our word. Our commitment to you is simple: we will be there for you before during and after the sale. We are grateful and appreciate all of our customers. And remember if the lights are on there is a Studebaker here!

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