A member of the Cars.com family
A member of the Cars.com family
4055 W Clara Ln
Muncie, IN 47304
Sales: 765-405-5380
Used Cars: 765-399-0271
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Muncie, IN that carry Chevrolet, GMC, Buick
Overall Rating:
4.9 (out of 5)
99% recommend this dealer
625 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Cory was great to work with on getting a great used car.
Cory was great to work with on getting a great used car. He made the process fast and easy and catered to our every request. I would highly recommend Cory if you visit Stoops. Stoops was also great as a dealership with our trade-in value!
Maximum rating = 5
Sent a message and got nothing in return from them.
Sent a message and got nothing in return from them. The price seems to high anyway I’ll just buy a new one for that price.
Maximum rating = 5
Do not use the online scheduling function.
Do not use the online scheduling function. On 7/13 I scheduled an appt online for 7/16 with description of service need. I received daily confirmation text and emails. When I showed up at my appt today they had no idea I was coming and obviously had not ordered needed parts. To add insult to injury they couldn't even pull up my vehicle by vin, even though I had bought it there and had used the vin to pull it up online to schedule the appt. Quite apparent that no one is monitoring the online scheduling.
Dealer Response
Thank you for the review. I am sorry your experience on your scheduled appointment with us didn't go as you expected. Our TEAM For The People here at Stoops Automotive Group takes great pride in customer's satisfaction. Please give us a second chance to make this right. You can reach me on 765-288-1903 ext. 5035. Thank you. Joseph Ukiri. Service Manager.
Maximum rating = 5
Stoops Buick - GMC is a family owned and operated New Vehicle Dealership and East-Central Indiana's Pre-Owned Vehicle Headquarters located in Muncie IN.
The relationships that we have cultivated through the years have added to the stability and success of Stoops Automotive Group. We proudly serve Delaware and the surrounding counties. At Stoops we're Driven to Be the Best and our clients have come to expect only the best for over 20 years. Our Family is customer and community oriented focused on integrity pride and quality.
Find out what your used car is worth with our appraisal tool.