Expressway Chevrolet GMC

Great experience Lacey the best service writer in the world..Blayke does fantastic job.....Service Director Dustin always treats customers with kindness and respect overall Expressway Chevrolet the best.

Beware believing anything this dealer tells you. We requested information and photos of a vehicle we saw online and since we were 2 1/2 hours away I requested the salesperson who contacted me check the vehicle out thoroughly before we made the trip. I was sent a photo of one scratch on the tailgate and told "It is in really good condition... the previous owner kept it clean and well maintained." I also asked specifically about any smells in the vehicle and was told there were no unusual odors. When we arrived and opened the door to the vehicle the first thing that hit us was a musty damp odor that only got worse when the air conditioning was turned on. There were also broken connectors to the window defrosters, a broken seat belt clip, stains on the seats, the cargo area had a lot of scratches, and there was a chunk taken out of the sidewall of one tire. we did still try to work something out since we had made the trip and were promised all issues would be taken care of by the next day. When we arrived at 4:15pm the next day, there were still stains on some of the seating surfaces and the window defrosters were still not repaired even after I had specifically asked about the defrosters at 11:00am that morning. The salesperson just said "Sorry" and walked away. Horrible communication, misinformation given, and total lack of a sense of urgency to satisfy a customer.

My oil change was a very pleasant experience. The Service Rep, Will, is very polite and knowledgeable and makes you feel like a valuable customer to Expressway. He is a great asset to the company.