Mike Anderson Chevrolet Of Merrillville in Merrillville including address, phone, dealer reviews, directions, a map, inventory and more

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1550 E 61st Ave
Merrillville, IN 46410

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Sales: 219-951-4906

Used Cars: 219-951-4899

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:30pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Mike Anderson Chevrolet Of Merrillville

Overall Rating:

4.5 (out of 5)

86% recommend this dealer

438 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Women take your car elsewhere.

Reviewed by Theviews4everJune 25, 2022

Women take your car elsewhere. I've taken auto class, so not completely ignorant when it comes cars, but know enough to know when something is not right. Brought my traverse in for noise that sounded like my rotors grinding then gas mileage tanking with the sound. Had brakes and rotors checked beforehand, and they are fine. Now, because it wasn't making that sound at that moment, and my gas mileage miraculously went up from 9mpg to 15mpg he didnt want to hear anything was wrong. "I have one myself and seems fine to me" 😒I have my own OBD2 sensor which gave me code C-0300 and C-0700. Showed him the codes and he goes "C? Codes start with P" Googled it later, C codes have to do with brake system, steering, and suspension. Imagine that, since I'm complaining of a noise coming from my brakes without even pressing on them thats also affecting my mpg, and brakes n rotors themselves are fine. So right off the bat he not listening to the fact that something is going on. Then tries saying that having my a/c on will drop my gas mileage. To under 10mpg?!? I don't think so. To 15mpg sure. Not to no 9mpg. "Ok well its $95 for diagnostic" $95 for you to barely look at my car and tell me everything is fine because you don't believe anything is even wrong it? I don't think so. Took my keys and left. Turns out my callibers or sliders likely getting stuck, according to my usual mechanic. The ONLY reason I even attempted to have chevy check first is because its still under warranty. Thanks for nothing. Maybe next time not being so patronizing and condescending, and actually listen when a customer tells you there is something is going on with their vehicle.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mike Anderson Chevrolet of Merrillville does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Chris Molson , Fixed Operations Manager.

Overall Experience 2

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Took my truck in for inspection, told me what was wrong,

Reviewed by Pissed off customer June 17, 2022

Took my truck in for inspection, told me what was wrong, took a bit to fix due to my disability. Took it back in to have them look at it still making the dame noise won't do anything to help due to my warranty expiring. This place is horrible don't listen to the customer and tells us Orwell what do you want me to do.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sean O'Donnell, Fixed Operations Manager.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Custom

Reviewed by Annie Jackson from Merriville ,indianaJune 14, 2022

People there take very care of you and they don?t all day

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Annie, we are so glad we could take care of all of your needs at Mike Anderson Chevrolet of Merrillville. Thank you for giving this feedback; we will be sure to share it with the team! Sean O'Donnell, Fixed Operations Manager.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mike Anderson Chevrolet Of Merrillville

Since opening our doors Mike Anderson Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck we will provide assistance to help you find financing options that fit your needs! Whatever your credit history or even if you are a first time car buyer you can trust that Mike Anderson Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.

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