Mike Anderson Chevrolet Of Merrillville in Merrillville including address, phone, dealer reviews, directions, a map, inventory and more

1550 E 61st Ave
Merrillville, IN 46410

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Sales: 219-951-4906

Used Cars: 219-951-4899

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:30pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Mike Anderson Chevrolet Of Merrillville

Overall Rating:

3.8 (out of 5)

86% recommend this dealer

461 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst experience every, I have been a customer since

Reviewed by nykula617September 03, 2023

Worst experience every, I have been a customer since 2018, I was given a loaner which this wasn't the first time, my car was ready which I didn't know because the dealership said they had tge wrong number mind you they have called me several times before but after 4 days of tge calling the wrong number the manager called the police and reported the car stolen all while they still had my car. I'm a nurse so for them to come to my job and have the car towed was so embarrassing. My boss and co workers were present, the police officer was rude and acted like I was a criminal. I will never go back here and alot of my friends and family are done with them. Prior to this I sent 4 people there and they bought cars.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. -Mike Anderson Chevrolet of Merrillville Team

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They gave me a loaner car while they fixed my car and

Reviewed by nykula617September 03, 2023

They gave me a loaner car while they fixed my car and somehow they couldn't contact me when my vehicle was ready so after 4 days they reported the car stolen and had the police come to my job and tow the car, I've been a customer with them since 2018, I'm seeking legal assistance now

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We take pride in being able to offer loaner vehicles to customers while they are having work done in our service department. However, once the work has been completed or services are declined, the loaner vehicle must be returned in a timely manner. Unfortunately, in this case the loaner vehicle was not returned, despite several attempts to reach you via phone and email over a period of 10 days leading us to pursue alternative action to recover the vehicle. -Mike Anderson Chevrolet of Merrillville Team

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Mike Anderson Chevrolet

Reviewed by Dennis Kelly from Merrillville, IndianaAugust 28, 2023

On a Wednesday I was told someone would get back to me concerning my repairs. No one ever got back to me. I had to call on the following Monday to find out. I was not happy that they did not get back to me.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Dennis, thank you for providing feedback on your recent visit. We apologize for any inconvenience you may have experienced. Please reach out to us at your earliest convenience so we can move forward in a positive direction. -Mike Anderson Chevrolet of Merrillville Team

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mike Anderson Chevrolet Of Merrillville

Since opening our doors Mike Anderson Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck we will provide assistance to help you find financing options that fit your needs! Whatever your credit history or even if you are a first time car buyer you can trust that Mike Anderson Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.

Ready to buy? Get a price quote before visiting the dealership.

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