Lafayette Buick GMC Cadillac in Lafayette including address, phone, dealer reviews, directions, a map, inventory and more

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2912 Main St
Lafayette, IN 47904

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Sales: 765-588-3455

Used Cars: 765-746-7144

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 7:00am – 12:00pm

Reviews of Lafayette Buick GMC Cadillac

Overall Rating:

4 (out of 5)

67% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Repair Nightmare

Reviewed by Bette Engemann from Lafayette, IndianaJune 15, 2022

Took my car in for service numerous times because the part that was needed had to be ordered. When it was received part was damaged. then the service technicians replaced the wrong side. Not sure who was to blame....mechanics or service manager. Service managers were nice, they wanted to make everything right but it just didn't seem that anyone knew what they were doing. I would not recommend taking your car to this dealership for service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Bette, We appreciate you taking the time to share your review. At Lafayette Buick GMC, we take customer satisfaction very seriously and would like to address your experience with our Service Department. Please contact our Customer Service Team at 765-340-7041 so that we may have a conversation. Regards, Customer Service Team 765-340-7041

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service Experience

Reviewed by Steve Phillips from Lafayette, INMay 20, 2022

Quick, efficient, and always helpful. Something I have come to expect from this dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for the positive comments Steve! We are committed to professionalism and excellence and are dedicated to your needs! Looking forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Wonderful Service

Reviewed by Hallie Coote from Lafayette,INApril 20, 2022

Customer Service was wonderful. Our service was quick and everyone was very professional.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hallie, thank you for your positive feedback! At Lafayette Buick GMC, our Service Department always aims to provide efficient and professional service and support. Your business is greatly valued, so please don't hesitate to reach out to us in the future.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lafayette Buick GMC Cadillac

We understand your time is important. If you contact us about a new or used vehicle, we'll get back to you in no more than 20 minutes. We appreciate the opportunity!

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