Shepherd's Chevrolet Buick GMC in Kendallville including address, phone, dealer reviews, directions, a map, inventory and more

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550 W North St
Kendallville, IN 46755

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Shepherd's Chevrolet Buick GMC

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

20 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unprofessional sales associate

Reviewed by Alicia Gackstetter from Columbia SC June 27, 2022

We traded our 1500 in for a 2500 Silverado to pull our newly purchased fifth wheel. My husband actively serves in the US military and we needed something for our family to stay in until our house sales closed while we PCS. My husband dealt with Byron during the sale. Due to our home being packed and moved by US military contracted movers, the spare key and a jack for the trade-in truck was in limbo. My husband explained in detail we would return the extra key and the jack as soon as we were able to. This sales associate was both rude and continued to underline harass including sending certified mail to my husband while he was in the field training etc. both my husband and I have sold and traded in vehicles with dealerships in the past. This was by far the most unprofessional experience with a dealership. If you want professional courtesy, DO NOT SHOP HERE.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Shepherd's gmc chevy

Reviewed by Barbara J Lewton from Topeka , IndianaMarch 15, 2022

Take Terrain fir service n get a pro job every time, helpful, courteous n skilled , explain needs n get checksheet w billing! Very satisfied customer!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Oil Change

Reviewed by Glen A Hurst from Kendallville, InJanuary 17, 2022

Very convenient and excellent service will pick up and drop off while working

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Shepherd's Chevrolet Buick GMC

If you're looking for a brand new or certified vehicle stop in and take a look at what Shepherd's Chevrolet Buick GMC has to offer. Shepherd's Chevrolet Buick GMC has the best selection of New Chevys Buicks and GMCs in northern Indiana. Stop by and have your existing vehicle checked out by our factory trained technicians while you enjoy the comforts of our customer lounge. Our customer lounge features a fully stocked coffee bar variety of snacks and state of the art technology.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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