Penske Chevrolet in Indianapolis including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

3210 East 96th Street
Indianapolis, IN 46240

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Sales: 888-753-0250

Used Cars: 888-750-5843

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Penske Chevrolet

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

766 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Perry Beeney

Reviewed by WENDY BEENEY from East Peoria, IllinoisJune 30, 2022

Penske was great to deal with and I will buy from them again

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Wendy. We are so glad that you had such a great experience with us at Penske Chevrolet. We hope to see you again.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Penske Chevrolet is dishonest!

Reviewed by Matt B. from Greencastle, INJune 05, 2022

I agreed to a price and put a $2000 deposit on a new incoming truck a month ago. When the truck arrived they stated that they would not sell the truck for the previously agreed upon price. They had another buyer that they could price gouge, so they refused to honor my deal. Penske Chevrolet is a dishonest dealership that will absolutely, 100% scam you if you let them. Roger Penske should be ashamed to have his name on this place.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Matt, Your feedback is important to us here at Penske Chevrolet and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Jace Smith General Manager Penske Chevrolet Jace.Smith@penskeautomotive.com

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Max profit first, customer last

Reviewed by Rob B. from Denver, COMay 29, 2022

I contacted Penske Chevrolet in Indianapolis to buy a new Chevy Silverado 2500 they had coming in. Cameron, my sales person, was responsive and friendly. However, he told me his management refused to sell me the truck, even for their full asking price, because I live out of state and didn't have a trade they could make even more money on. I guess they only sell cars to people that not only buy the car for full price, as I agreed to, but also provide them additional profit streams. That is a new first for me, a car dealer refusing to sell me a truck a full asking price because I wasn't spoon feeding additional profit to them. They think because it is out of state people they treat this way, that it won't haunt them, but my family lives in Indianapolis and they have promised not to give their business to Penske and they have already told their friends the story on Facebook with expected results. People already don't trust dealers, shady stuff like this just fuels that stereotype. Max Profit first, customer last.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Rob, We take our customer feedback very seriously and would like the opportunity to learn more about your experience working with our Sales Team. Can you please send your preferred contact method to me? Thank you, Jace Smith General Manager Penske Chevrolet Jace.Smith@penskeautomotive.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Penske Chevrolet

Penske Chevrolet is the leading Chevrolet dealer in Indianapolis IN. Your satisfaction is our goal! Still deciding on which Chevrolet you'd like to be driving? Searching for factory rebates? Are you comparing special rate programs or internet specials? Maybe you simply want the best price on a new or used car? For all of this and more look no further than Penske Chevrolet. Our team is professional offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next new or used car.

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