DeHaven Chevy in Fort Wayne including address, phone, dealer reviews, directions, a map, inventory and more

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5200 Illinois Rd
Fort Wayne, IN 46804

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Sales: 877-247-8978

Used Cars: 877-877-3152

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of DeHaven Chevy

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

278 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don’t waste your time calling them 2 minutes before they...

Reviewed by Mdkirby81August 24, 2021

Don’t waste your time calling them 2 minutes before they close. They stop when the clock hits 6. Rude service in a rush not sure why they bothered to answer the phone! Only talking about the parts department. Ordered the part online for half the price will have it by tomorrow. Save yourself some money do a little research on your own and save some money.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Would never recommend this dealership

Reviewed by Bobbi Combs from Columbia City, INJanuary 23, 2021

I was contacted by Neil today about a new truck. I drove 20 mins to see the truck and found out they had lied to me. There was no truck. Ridiculous that they are so desperate for customers they must resort to deceit. Tony the salesman couldn’t find enough words to cover the lies. Never ever will I recommend nor drive on to their lot again. I’ll certainly tell friends and family about my experience.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you are willing to give us another chance, please contact us at (260) 432-0677 so we can understand your situation better in order to try and turn your experience around. Thank you, Summit City Chevrolet, Inc.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

DO NOT BUY A 2021 CORVETTE FROM THIS DEALERSHIP

Reviewed by richard j page from Fort WayneJanuary 05, 2021

I would not recommend this dealership for any purchase or service. In Oct 2019 I put 5k down to purchase a 2020 Corvette. Since then there was absolutely no communication by Summit city management or sales staff to me through the strike shutdown, COVID shutdown and model year changes but one time in August 2020 to tell me I would get a 2021 for a 2020 price. When they released my allocation to GM for production no one called to update me or allow me to update my options on the ONCE IN A LIFETIME PURCHASE. I was called by the corvette museum in December to finalize my delivery and cslled the dealership to ask about the status of my car. They said they did not know. I was larer told they finalized my order without any communication to me. As of today, I have not had any attempt from the General Manager Austin Asbury or the owner to make me want to come back to the dealership for another purchase or service.....All Austin said was he was sorry I felt this way and those things were out of his control because of GM. It's awful funny how other dealerships knew about the status of production and relayed it via YouTube but not Summit City. This is my final word onnthe subject. DO NOT USE THIS DEALERSHIP. To summit city please change my mind.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About DeHaven Chevy

Here at Summit City Chevrolet we have been a family-owned business for over 50 years. We are the premier Chevrolet dealer conveniently located just off I-69 on Illinois Rd. (Hwy. 14) in Fort Wayne Indiana. Can't find us? Check our hours and map page for easy directions to Summit City Chevrolet and then come in for a test drive! We have a friendly staff who would love to help you find the right new pre-owned or Certified used car truck or SUV that suits your needs. Free car washes for life!

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