Ed Martin Chevrolet Cadillac in Anderson including address, phone, dealer reviews, directions, a map, inventory and more

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5400 S Scatterfield Rd
Anderson, IN 46013

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Sales: 888-829-5147

Used Cars: 888-820-8794

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ed Martin Chevrolet Cadillac

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

279 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

We had our 2021 Trailblazer serviced here.

Reviewed by kap2007May 24, 2022

We had our 2021 Trailblazer serviced here. Our radio became faulty after 5 months of having it. We took it in (June 2021), but they stated it was working fine for them. The same day we took it home, it stopped working again. The backup camera would work driving forward, the radio screen would take about 20-30 minutes to start. So I called back and stated we would like a new one ordered. We were told at least different 3 times that the radio had been ordered but it was on back order, when in fact, it had never been ordered. Then they stated in April of this year that they wouldn't replace it because it was outside of warranty, but we had complained about it several times while in warranty. Finally we were told that they would cover the cost to replace it, I even had them include that on the paper work order that the cost would be "$0". However, they did not honor that and still charged us $67 to replace. I understand that this is not a ton of money, however they did not stand by what they stated and wrote in writing. We will never recommend nor use Ed Martin for service or purchasing ever again.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for bringing this to my attention. This situation should not have happened and I apologize that it has. I will be having a meeting with my service advisor to ensure that this doesn’t happen again. I have had a refund check issued to you and you should receive it within the next few days. Again, I sincerely apologize that this has happened. Clay Thompson

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I am working on finances and was wanting to be more

Reviewed by jen.walters418April 28, 2022

I am working on finances and was wanting to be more practical. I found an ideal vehicle for my situation and contacted Roger right away. I put my financing plus trade together. Roger helped me through the whole process. He understood how much I wanted the vehicle and kept me updated on everything. I was working on trying to find something that would lower monthly payments and a vehicle that worked best for family and payments. Roger is the best and will gladly work with you. I strongly recommend. I had previously went to another dealership and was given run around treatment even though I had told them that I needed lower monthly payments.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much, Jen! We truly appreciate your business and your wonderful review of Roger and our dealership. Enjoy your new vehicle!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bryce helped me last August finding the Equinox I was

Reviewed by Ron-FWMarch 21, 2022

Bryce helped me last August finding the Equinox I was looking for during the COVID. He was very helpful. I would recommend him to anyone looking for a vehicle in the Anderson area.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Awesome!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ed Martin Chevrolet Cadillac

Ed Martin Chevrolet Cadillac in Anderson Indiana has a large inventory of new and used Chevrolet and Cadillac cars trucks and SUVs. If you would like to test drive a new Chevrolet Malibu Chevrolet Cruze brand new Chevy Sonic then come on down and take a spin. Or stop by and try out the all new Cadillac CTS or Cadillac SRX. The Ed Martin sales staff is more than happy to help you find what you are looking for! Visit Ed Martin Chevrolet Cadillac today for a new or used car in the Anderson Muncie and Indianapolis Indiana area.

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