Jackson Family of Dealerships in Sullivan including address, phone, dealer reviews, directions, a map, inventory and more

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1320 W Jackson St
Sullivan, IL 61951

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Sales: 888-390-3750

Used Cars: 217-728-1148

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Jackson Family of Dealerships

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

16 out of 18 people said they would recommend this dealer

5 (out of 5)

2017 Impala

Reviewed by Chris Taylor in Sullivan, ILMay 16, 2021

I contacted the dealership on May 4th. Sam Black called me the next day about their 2017 Chevrolet Impala LT. I was trying to get a lower payment and something with better gas mileage. I went in. Sam did an appraisal. Talked to Finance department. Sam was very professional. He was very thorough. The finance department worked really hard for me and 3 hours later I drove away in a new car with a much lower payment. Would recommend Jacksons to anyone. Definitely will be a repeat customer. Very satisfied with the whole process there.

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Nice, professional service department

Reviewed by Julio in SullivanFebruary 23, 2021

Repaired my tire in 15 minutes and I was on my way. Professional service. Clean dealership. Very impressed with how quickly I was waited on and how nice everyone was.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Well organized dealership

Reviewed by Tom Connelley in Decatur,IlNovember 07, 2015

This organization is very friendly. From the salesmen to the management. My new car experience was better than expected. Most of the paperwork was done by phone before I arrived to sign documents. My salesman, Wyatt, was great. One of the few salesmen out there, that actually knew all about the vehicle I was buying. No nonsense. What a plus!!! Wyatt kept me informed every step of the way. I was treated with curtesy & respect. I highly recommend the short drive to Sullivan. Thanks to Jackson Family Dealerships I am the proud owner of a gmc terrain Wyatt, I can not thank you enough!!! I even received a voucher for a free turkey!! Tom

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Jackson Family of Dealerships

Jackson Family of Dealerships in Sullivan is your small town dealer with big city selection. We offer a brand new service department and service drive with the latest equipment to fix your vehicle right the first time. With seven new vehicle lines and over 350 preowned vehicles we have EVERYTHING you're looking for! Also, call us today to become part of our Jackson Advantage VIP Experience where you will meet a manager upon arrival; get top dollar for your trade; arrangement of financing to take same-day delivery; the vehicle of interest will be prepared upon your arrival; AND save time and money throughout the whole buying experience!!

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