Napleton's Schaumburg Buick GMC in Schaumburg including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

100 W Golf Rd
Schaumburg, IL 60195

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Napleton's Schaumburg Buick GMC

Overall Rating:

4.3 (out of 5)

82% recommend this dealer

220 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Oil change

Reviewed by Geanconteri, Maryann from Streamwood,ILJanuary 09, 2022

Service was good. Waiting area was clean. I like that my car was washed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Napleton's Schaumburg Buick-GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I bought a 2021 the worst experience ever, from sales to...

Reviewed by owens60May 06, 2021

I bought a 2021 the worst experience ever, from sales to finance. I will never buy a car from them again HORRIBLE. Bad service all the way.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

awesome job

Reviewed by Marc g from Lindenhurst, ilApril 04, 2021

Purchased a used suv. Customer service was outstanding. Working with Byron and Tony made the purchase simple and fast. Byron is very knowledgeable about vehicles. Best coffee on golf.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Napleton's Schaumburg Buick GMC

Meeting your service repair or parts needs with an emphasis on customer service is our highest priority. Here are some reasons why you should choose us for your service needs:

Our well trained service and parts staff are here to provide you with the highest levels of customer satisfaction
Convenient service and parts department hours
Huge stock of manufacturer and other top-quality brand parts
Factory-trained and certified service technicians that know your car in and out
Convenient location to your work or home
Transportation arrangements available or enjoy our spacious customer lounge while waiting for your service to be completed.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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