100 W Golf Rd
Schaumburg, IL 60195

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Sales: 847-380-1481

Used Cars: 847-380-2522

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Napleton's Schaumburg Buick GMC

Overall Rating:

4.4 (out of 5)

82% recommend this dealer

233 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

After having had a disappointing experience at a

Reviewed by BRI-TAN-NUGAugust 18, 2024

After having had a disappointing experience at a different car dealer, we headed to Napleton with low expectations. Our salesman Justin greeted us and showed us to a car we requested to see. He could not have been more helpful and personable. It ended up being a rather enjoyable experience. He was knowledgeable and very kind. He put no pressure on us whatsoever and answered all of our questions with ease. We transitioned to the financial office to meet with Alex. Although it's always painful to spend large amounts of money, the transaction went smoothly. It was evident Alex was knowledgeable and fair. Both gentlemen also stayed an hour past closing time to help us get the deal done. It was a positive experience and I would definitely recommend buying a car from Justin. Next time I am in the market, I will definitely go back to him.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ed Brooks provided exceptional service during my purchase

Reviewed by irussel01July 17, 2024

Ed Brooks provided exceptional service during my purchase of a 2024 Buick Encore GX. His personalized attention and dedication were truly outstanding. Thanks to his efforts, I was able to secure favorable terms that allowed me to drive home in my new Buick SUV feeling confident and satisfied. I wholeheartedly recommend Ed to anyone in search of a new vehicle. He provides the kind of red carpet treatment that truly sets him apart.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The team at Napleton's Schaumburg Buick GMC were

Reviewed by Chevy guyJune 26, 2024

The team at Napleton's Schaumburg Buick GMC were professional, fair, and knowledgeable. I left with a great vehicle and nice value for my trade.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton's Schaumburg Buick GMC

Experience the difference at Napleton's Schaumburg Buick GMC. When it comes to buying a car, it's crucial to find a dealership that aligns with your values and exceeds your expectations. That's where Love Where You Buy ™ comes in. As your local Buick GMC Dealership, we pride ourselves on providing an unparalleled car buying experience for our customers. With hundreds of new and pre-owned vehicles available, and a reputation built on over 5,000 5-star reviews, it's no wonder why our customers love their experience with us and keep coming back.

Napleton's Schaumburg Buick GMC. Love What You Drive. Love Where You Buy™.

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