1421 E Main St
Saint Charles, IL 60174

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Sales: 888-211-6998

Used Cars: 888-287-3041

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Fox Valley Buick GMC

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

445 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Frank was friendly and helpful.

Reviewed by Susan Lonergan from Saint Charles, IllinoisMay 16, 2025

Frank was friendly and helpful. He look up my records to make sure I was not receiving and paying for unnecessary service. He provided a coupon.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Susan, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Overall Facilities N/A

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Buying Process N/A

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Maximum rating = 5

5.0 (out of 5)

Yesenia was very helpful she answered every question I

Reviewed by caldedannyApril 04, 2025

Yesenia was very helpful she answered every question I had took her time to show and go threw the inventory maid the car buying experience so easy and pleasant.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I called Fox Valley and spoke with Mike Hampel on a late

Reviewed by szavisJanuary 24, 2025

I called Fox Valley and spoke with Mike Hampel on a late Saturday morning. Said I would be there in a little over an hour and told him the 2015 Lexus 350 I was interested in. I arrived and Mike had the vehicle ready at the front door and took it for a test drive around the area. I checked out the rest of the car, was pleased with the vehicle. Between Mike, the manager and I we hashed out the figures back and fourth, reached an agreement and I had purchased the car. Dropped off the signed paperwork (including my wife's signatures, and picked up the car Thursday night. Clean car, excellent running conditional and would totally recommend working with Mike and the rest of the staff. As I write this I feel good about the car I got for the money I spent and dealing with who I dealt with at the dealership made this a very comfortable experience, in purchasing a nice used car from them. 9 1/2 out of 10. (I don't give out 10's ever).

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Fox Valley Buick GMC

Welcome to Fox Valley Buick GMC in St Charles IL! Stop by to see what's new with Buick GMC and our large new vehicle inventory! We have 100+ pre-owned vehicles on our lot + sell certified GM vehicles. We offer free car washes for life to our customers and service ALL General Motors products!

Fox Valley Buick GMC seeks to honor God by impacting the lives of our employees customers and community. We want the people who interact with Fox Valley Auto Group to be better off in their lives for their interaction with us- financially spiritually emotionally and professionally. This is truly what it means to serve others. Prepare to be moved.

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