Lou Bachrodt Auto Mall in Rockford including address, phone, dealer reviews, directions, a map, inventory and more

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7070 Cherryvale North Blvd
Rockford, IL 61112

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Sales: 815-580-3174

Used Cars: 815-332-3000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Lou Bachrodt Auto Mall

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

912 out of 932 people said they would recommend this dealer

3 (out of 5)

GAP and WARRANTY INSURANCE

Reviewed by Andre G Moreau in RockfordJune 07, 2021

When you buy from Bachrodt they love to include extended warranty insurance and of course GAP insurance. But, if later you refinance and expect a refund from those insurances. Don't hold your breath. I refinanced in March. It is now June. I contacted the warranty and GAP insurance company last week. I was told they sent the refund to Bachrodt on May 13th. June 7th and it still has not been refunded to me.

Customer Service 5

Buying Process 3

Quality of Repair 5

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Service

Reviewed by Joyce P in Rockford,ilApril 12, 2021

Very friendly and professional. Repairs done in a timely manner.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great Experience and Fair Pricing

Reviewed by Jonathan in Rockford, ILSeptember 23, 2017

Joe Luy was my salesman. He was courteous, friendly, and very helpful. I would definitely recommend Lou Bachrodt to my friends.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

About Lou Bachrodt Auto Mall

We're a family owned business and it shows! You have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. We look forward to demonstrating our commitment to excellence every time a customer walks in the door!

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