A member of the Cars.com family
A member of the Cars.com family
Sales: 815-580-3174
Used Cars: 815-332-3000
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Rockford, IL that carry Chevrolet, GMC, Volkswagen, BMW, Buick
Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.
Overall Rating:
4.9 (out of 5)
912 out of 932 people said they would recommend this dealer
GAP and WARRANTY INSURANCE
When you buy from Bachrodt they love to include extended warranty insurance and of course GAP insurance. But, if later you refinance and expect a refund from those insurances. Don't hold your breath. I refinanced in March. It is now June. I contacted the warranty and GAP insurance company last week. I was told they sent the refund to Bachrodt on May 13th. June 7th and it still has not been refunded to me.
Maximum rating = 5
Did you find this review helpful?
Service
Very friendly and professional. Repairs done in a timely manner.
Maximum rating = 5
Did you find this review helpful?
Great Experience and Fair Pricing
Joe Luy was my salesman. He was courteous, friendly, and very helpful. I would definitely recommend Lou Bachrodt to my friends.
Maximum rating = 5
Did you find this review helpful?
We're a family owned business and it shows! You have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. We look forward to demonstrating our commitment to excellence every time a customer walks in the door!
Find out what your used car is worth with our appraisal tool.