Castle Buick GMC

I understand we are in a pandemic with a chip shortage and it's a seller's market, but the selling tactics leave much to be desired. Castle Buick-GMC had the vehicle I was interested in, but the manager on site would only sell at MSRP. Fine, but through Sam's club they offered a discount online. I passed. Another vehicle came up later that was still being built. I asked for the options and MSRP price to compare. The option listing and the MSRP price didn't make sense so I questioned about the difference. They are pricing it 5K over MSRP. That is not what I was told. I was told it was the MSRP price. They also wanted a 1K non refundable deposit for the vehicle. I feel that this was very dishonest and shady. I have done my research and compared pricing with multiple (20 ) dealerships. This was one of the worst and underhanded offers from any dealership. Please, please do your research. Multiple local dealerships are still offering discounts on their vehicles. Some are still significant. Don't fall for their shady practices and get all of the information up front first. Do a build on the GMC website with the options to see if the MRSP is truly inline with what they claim it is. Don't fall for shady practices.

Mick was very helpful to me through out the whole process!!

I went to Castle Buick North Riverside to meet my daughters and help them buy a car. Tom and Brandon were very helpful, respectful and kind. My daughters got a great deal on a car and they are very happy. Our experience there was excellent.