Castle Buick GMC in Riverside including address, phone, dealer reviews, directions, a map, inventory and more

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7400 W. Cermak
Riverside, IL 60546

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Sales: 708-883-9256

Used Cars: 708-853-3528

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 9:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 9:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Castle Buick GMC

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4 (out of 5)

101 out of 132 people said they would recommend this dealer

1 (out of 5)

Shady practice

Reviewed by Rick G in ELGIN,ILJune 10, 2021

I understand we are in a pandemic with a chip shortage and it's a seller's market, but the selling tactics leave much to be desired. Castle Buick-GMC had the vehicle I was interested in, but the manager on site would only sell at MSRP. Fine, but through Sam's club they offered a discount online. I passed. Another vehicle came up later that was still being built. I asked for the options and MSRP price to compare. The option listing and the MSRP price didn't make sense so I questioned about the difference. They are pricing it 5K over MSRP. That is not what I was told. I was told it was the MSRP price. They also wanted a 1K non refundable deposit for the vehicle. I feel that this was very dishonest and shady. I have done my research and compared pricing with multiple (20 ) dealerships. This was one of the worst and underhanded offers from any dealership. Please, please do your research. Multiple local dealerships are still offering discounts on their vehicles. Some are still significant. Don't fall for their shady practices and get all of the information up front first. Do a build on the GMC website with the options to see if the MRSP is truly inline with what they claim it is. Don't fall for shady practices.

Customer Service 3

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Castle Buick in North Riverside IL

Reviewed by Bruce Smith in Chicago, IllinoisApril 26, 2021

Mick was very helpful to me through out the whole process!!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

John Wojcik

Reviewed by John Wojcik in North Riverside, IllinoisMay 31, 2018

I went to Castle Buick North Riverside to meet my daughters and help them buy a car. Tom and Brandon were very helpful, respectful and kind. My daughters got a great deal on a car and they are very happy. Our experience there was excellent.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Castle Buick GMC

We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers. Being able to watch the market evolve has led us to incorporate the newest technology and attitude to get to the next level. We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have.

We are here to assist you in every way! Not only do we offer the best prices in the Midwest here at Castle we strive to be number one in customer service.

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