1425 W Ogden Ave
Oswego, IL 60543

Get Directions

Sales: 630-898-9630

Used Cars: 630-870-0678

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Ron Westphal Chevrolet

Overall Rating:

4.3 (out of 5)

94% recommend this dealer

471 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everything went well, and we're happy with our new

Reviewed by JEFFREY KEHOE from Oswego, IllinoisMay 28, 2025

Everything went well, and we're happy with our new Equinox. The car was ready for pickup on the date and time, as promised, and it didn't take long to get the paperwork done. Our salesman, MIKE C. was great!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your wonderful review, Jeffrey! We're thrilled to hear that you had a positive buying experience at Ron Westphal Chevrolet. We appreciate your kind words about Mike. Enjoy your new Equinox! Bill Houlis, General Manager - (630) 898-9630

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

We had purchased a used 2016 Tahoe.

Reviewed by LynnMay 14, 2025

We had purchased a used 2016 Tahoe. After about 45 days of ownership, the transmission started acting up. Unfortunately, we were passed the 30 day guarantee. We are now stuck with a faulty overpriced vehicle. I tried to call and sort something out and was told that they couldn't do anything. We had purchased the GAP insurance. During the refinancing of the vehicle (to lower the interest), we decided to no remove that. We were promised a full refund...... we never received it!!! We have been given the run around with the dealership. We have called so many times to get this resolved and have been ignored or the issue has been pawned off on someone else. I feel like we have been completely swindled. Save yourself from having similar issues and avoid this place.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us, Lynn. I understand your concerns regarding the 2016 Tahoe and the issues you've faced with the transmission, as well as the unresolved GAP insurance refund. At Ron Westphal Chevrolet, we value your feedback and seek to improve our service. I encourage you to reach out to me directly so I can discuss this with you further. Please contact me at your earliest convenience, as your satisfaction is important to us. Bill Houlis, General Manager - (630) 898-9630

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Well, I was a little frustrated at first due to this

Reviewed by Phil Smith from Yorkville, ILMay 09, 2025

Well, I was a little frustrated at first due to this being a reoccurring problem. However, Rick Kruse in the service department took care of the problem quickly and communicated with me through the process. Rick should be commended for his professionalism and customer service skills. Thanks again! A+++ Service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your kind words, Phil! We appreciate your understanding, and we're thrilled to hear that Rick provided excellent service. His professionalism and communication make a big difference. We're grateful for your feedback and look forward to assisting you again at Ron Westphal Chevrolet! Bill Houlis, General Manager - (630) 898-9630

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ron Westphal Chevrolet

Ron Westphal Chevrolet is a family-owned recently renovated dealership stocking over 450 new and pre-owned vehicles.

We also have complete service parts & accessories departments with convenient extended hours. Contact our Customer Care Team today at 630-898-9630.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top