A member of the Cars.com family
A member of the Cars.com family
1425 W Ogden Ave
Oswego, IL 60543
Sales: 630-225-7831
Used Cars: 630-608-6117
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Oswego, IL that carry Chevrolet, GMC, Buick
Overall Rating:
4.8 (out of 5)
95% recommend this dealer
442 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I walked into this dealership with no appointment.
I walked into this dealership with no appointment. I was 90 miles away from home & had a tire with a screw in it that was leaking air. Nate the service writer & Andy the mechanic were both professional, personable & caring. They got me right in, made the necessary repairs & had me back on the road within 1/2 hour. Thank you for the prompt service & putting my mind at ease that I was going to make it home safely.
Dealer Response
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Bill Houlis, General Manager - (630) 898-9630
Maximum rating = 5
Bait and switch
The worst attempted car buying experience I have ever had!! Complete bait and switch. Car I inquired about was being "test driven" for an extended period of time, and then when it returned I was told that I would need to make a deposit to hold it by one salesman and then told the opposite by the next one. When Ii was getting ready to leave for the 2 hour drive to see the vehicle, I called to confirm and was told that it was sold the day before. I was offered a "similar vehicle". What a fraud!!!
Dealer Response
Thank you for taking the time to share your recent experience at Ron Westphal Chevrolet. I want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Bill Houlis, General Manager - (630) 898-9630
Maximum rating = 5
Service experience
Pleasant, and comfortable surroundings. Pleasant service techs. Service personnel outstanding.
Dealer Response
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Bill Houlis, General Manager - (630) 898-9630
Maximum rating = 5
Ron Westphal Chevrolet is a family-owned recently renovated dealership stocking over 450 new and pre-owned vehicles.
We also have complete service parts & accessories departments with convenient extended hours. Contact our Customer Care Team today at 630-898-9630.
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