1425 W Ogden Ave
Oswego, IL 60543
Sales: 630-898-9630
Used Cars: 630-870-0678
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Oswego, IL that carry Chevrolet, GMC, Buick
Overall Rating:
4.3 (out of 5)
94% recommend this dealer
471 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Everything went well, and we're happy with our new
Everything went well, and we're happy with our new Equinox. The car was ready for pickup on the date and time, as promised, and it didn't take long to get the paperwork done. Our salesman, MIKE C. was great!
Dealer Response
Thank you for your wonderful review, Jeffrey! We're thrilled to hear that you had a positive buying experience at Ron Westphal Chevrolet. We appreciate your kind words about Mike. Enjoy your new Equinox! Bill Houlis, General Manager - (630) 898-9630
Maximum rating = 5
We had purchased a used 2016 Tahoe.
We had purchased a used 2016 Tahoe. After about 45 days of ownership, the transmission started acting up. Unfortunately, we were passed the 30 day guarantee. We are now stuck with a faulty overpriced vehicle. I tried to call and sort something out and was told that they couldn't do anything. We had purchased the GAP insurance. During the refinancing of the vehicle (to lower the interest), we decided to no remove that. We were promised a full refund...... we never received it!!! We have been given the run around with the dealership. We have called so many times to get this resolved and have been ignored or the issue has been pawned off on someone else. I feel like we have been completely swindled. Save yourself from having similar issues and avoid this place.
Dealer Response
Thank you for sharing your experience with us, Lynn. I understand your concerns regarding the 2016 Tahoe and the issues you've faced with the transmission, as well as the unresolved GAP insurance refund. At Ron Westphal Chevrolet, we value your feedback and seek to improve our service. I encourage you to reach out to me directly so I can discuss this with you further. Please contact me at your earliest convenience, as your satisfaction is important to us. Bill Houlis, General Manager - (630) 898-9630
Maximum rating = 5
Well, I was a little frustrated at first due to this
Well, I was a little frustrated at first due to this being a reoccurring problem. However, Rick Kruse in the service department took care of the problem quickly and communicated with me through the process. Rick should be commended for his professionalism and customer service skills. Thanks again! A+++ Service.
Dealer Response
Thank you for your kind words, Phil! We appreciate your understanding, and we're thrilled to hear that Rick provided excellent service. His professionalism and communication make a big difference. We're grateful for your feedback and look forward to assisting you again at Ron Westphal Chevrolet! Bill Houlis, General Manager - (630) 898-9630
Maximum rating = 5
Ron Westphal Chevrolet is a family-owned recently renovated dealership stocking over 450 new and pre-owned vehicles.
We also have complete service parts & accessories departments with convenient extended hours. Contact our Customer Care Team today at 630-898-9630.
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