Ron Westphal Chevrolet in Oswego including address, phone, dealer reviews, directions, a map, inventory and more

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1425 W Ogden Ave
Oswego, IL 60543

Get Directions

Sales: 630-225-7831

Used Cars: 630-608-6117

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Ron Westphal Chevrolet

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

442 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I walked into this dealership with no appointment.

Reviewed by donnagMay 20, 2022

I walked into this dealership with no appointment. I was 90 miles away from home & had a tire with a screw in it that was leaking air. Nate the service writer & Andy the mechanic were both professional, personable & caring. They got me right in, made the necessary repairs & had me back on the road within 1/2 hour. Thank you for the prompt service & putting my mind at ease that I was going to make it home safely.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Bill Houlis, General Manager - (630) 898-9630

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bait and switch

Reviewed by Never again from Davenport, IAApril 21, 2022

The worst attempted car buying experience I have ever had!! Complete bait and switch. Car I inquired about was being "test driven" for an extended period of time, and then when it returned I was told that I would need to make a deposit to hold it by one salesman and then told the opposite by the next one. When Ii was getting ready to leave for the 2 hour drive to see the vehicle, I called to confirm and was told that it was sold the day before. I was offered a "similar vehicle". What a fraud!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for taking the time to share your recent experience at Ron Westphal Chevrolet. I want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Bill Houlis, General Manager - (630) 898-9630

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service experience

Reviewed by Michael J Kinshaw from Aurora, illApril 21, 2022

Pleasant, and comfortable surroundings. Pleasant service techs. Service personnel outstanding.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Bill Houlis, General Manager - (630) 898-9630

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ron Westphal Chevrolet

Ron Westphal Chevrolet is a family-owned recently renovated dealership stocking over 450 new and pre-owned vehicles.

We also have complete service parts & accessories departments with convenient extended hours. Contact our Customer Care Team today at 630-898-9630.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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