Kunes Auto Group of Mount Carroll in Mount Carroll including address, phone, dealer reviews, directions, a map, inventory and more

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764 W Commercial St
Mount Carroll, IL 61053

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 3:00pm

Reviews of Kunes Auto Group of Mount Carroll

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

14 out of 16 people said they would recommend this dealer

1 (out of 5)

Lousy service once you are in a car

Reviewed by Audrey Thayer in Miles, IAMarch 17, 2020

I have had issues with my car since purchasing it with a smell of burnt plastic whenever I am using my heater. Had an electrical issue where 3 different lights all were out, but nothing that seems to be related, not sure how that is. Have had a cadillac converter replaced and only owned the car about 7 months, tried to do a trade in offer and had my credit ran for a completely different car for almost $9,000 more than the original car I was looking at would have cost me. Not happy with my service once I was in the car I am in, won't recommend to friends and family and WILL NOT RETURN.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Poor customer service

Reviewed by blank in Thomson, ILNovember 23, 2019

Pat Bausman (the service manager) seems unfamiliar with the vehicles he services and has poor customer relation skills. They don't have time to address anything wrong with your vehicle even if you call ahead. Would not recommend.

Customer Service 1

Buying Process 1

Quality of Repair 4

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

lkettler

Reviewed by Larry/fulton in Fulton ILLNovember 20, 2013

Was looking for a 2013 silverado. Drove that and a Ford and a 2014 silverado. Pat Conner the sales person answered all my questions and it wasn't a high pressure sales pitch. Would recommend dealership. Still deciding on which vehicle

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

About Kunes Auto Group of Mount Carroll

Welcome to Kunes Country Auto Group of Mt. Carroll!
Kunes Country Auto Group is a value-based, family owned and operated auto group serving the greater Southern Wisconsin and Northern Illinois areas since 1995. Currently, the Kunes Auto Group owns twelve dealerships, representing Ford, Lincoln, Chevrolet, Cadillac, Buick, GMC, Chrysler, Dodge, Jeep, Ram, and Rousch Performance. The Kunes Country Auto Group is not only dedicated to our customers, but also to the communities that we are privileged to work in. Please see our website and our Giving Back page to see how Kunes Country strives to make a difference, and how you can join us.

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