5525 Miller Cir Dr
Matteson, IL 60443

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Sales: 866-856-8912

Used Cars: 866-828-2547

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Arnie Bauer Buick GMC of Matteson

Overall Rating:

4.2 (out of 5)

92% recommend this dealer

2314 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

On 3/10/25, I bought a 2025 Buick Envista, which is a

Reviewed by Dr. Fred L Nance Jr from South Holland Illinois May 21, 2025

On 3/10/25, I bought a 2025 Buick Envista, which is a small SUV, from Arnie Bauer Buick/GMC/Cadillac, located at 5525 Miller Circle Drive, Matteson Illinois 60443, Deal #278255. My sales person was Alexandra Malecha. The finance person was Jeff Rogers. Since buying this car, I requested wheel alignment service due to the car swerving on the road. I took the car back to Arnie Bauer and was told nothing was wrong with the wheel alignment. On 5/16/25, this car started signaling the motor was overheating, which automatically shut off my air conditioning, automatically started messaging me, several times, to put the car in park, shut the car off and let the car cool down. I had been driving for about 30 minutes. I called Arnie Bauer and could not get anyone to assist me over the weekend. On 5/20/25, I called Alex telling her I did not want the car because the Arnie Bauer Service Department called me stating they have to replace multiple parts/items hooked up to the motor. I told the Service Department person this is a new car not a used car. I bought this car with minimal miles on it, which was under 50 miles. I told Alex I want a new car. I was told by Alex and Bret (finance) to contact General Motors. What???

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent customer service LaDell Scott was wonderful

Reviewed by Monique C May 13, 2025

Excellent customer service LaDell Scott was wonderful very patient super helpful. I will be recommending this dealership to family and friends.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dave and the rest of the staff were amazing.

Reviewed by Brittany from Lynwood, ILApril 02, 2025

Dave and the rest of the staff were amazing. When I first came in, my intention was solely to look at a bunch of different dealers and see what I liked. Even with just looking, Dave gave me the same attention as if I were buying that day without being too pushy to buy. He asked me what I liked and showed me a few options, took me for a test drive and informed me of the pricing. After looking around at other dealers, the car from Arnie Bauer was the best option and fit for me. However, it wasn?t just the car, was Dave?s amazing customer service. Other dealers once they heard I was only looking, weren?t interested in really helping with the same enthusiasm as if I were set to buy. Dave made the loookinf and purchasing process smooth, helped ensure great pricing and just overall made my first new car buying experience amazing and one I won?t forget. 100/10 experience

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Arnie Bauer Buick GMC of Matteson

Arnie Bauer has been in business for over 75 years and we are growing strong. We are family owned as well as family operated. At Arnie Bauer we all work as a team to get you the best deal possible. From your online inquiry to the selling of your next vehicle and service there after. We are committed to giving you the best service around. So stop by Arnie Bauer and check out our large selection of new and pre-owned vehicles. We are more than confident we have the perfect vehicle here waiting for you. Hope to see you soon!

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