D'Arcy Buick GMC in Joliet including address, phone, dealer reviews, directions, a map, inventory and more

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2022 Essington Rd
Joliet, IL 60435

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Sales: 815-676-4633

Used Cars: 815-676-4709

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of D'Arcy Buick GMC

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

155 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Chris Ruffolo - D'Arcy Buick

Reviewed by Kathy Depa from LOCKPORT, ILJuly 20, 2022

Chris Ruffolo handled the maintenance of my auto. He was professional and Knowledgeable. I had an appointment for a scheduled oil change. After tech assessment Chris called to let my know the tech recommended new windshield wipers and another small maintenance issue. Chris was prepared with the cost and asked if I was comfortable authorizing the service and charge. I would highly recommend Chris and D'Arcy.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Your satisfaction is important to us, so we want to sincerely thank you for choosing D'Arcy Buick-GMC, and we appreciate you highlighting a team member who helped exceed you expectations during your visit.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

D'Arcy Dependability

Reviewed by Shepard from Plainfield, IllinoisJune 29, 2022

Service Advisor Rob Staeger is the man to see for everything. Diligent, prudent, honest and a natural communicator. Won't see anyone else as long as he's around. As far as I'm concerned, The D in D'Arcy stands for dependable, no doubt. They have always pulled through to accommodate me and take care of my vehicles. The only virtuous and consistent dealer in Chicagoland, and they have the reputation, history and loyal customer base to back up such a bold statement. The work of everyone in the D'Arcy Service Department inspires trust and confidence, and my 2004 GMC Yukon XL running so well and looking so great nearly 20 years after originally coming off of the D'Arcy lot as a new vehicle is a true testament to their commitment and workmanship.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for choosing D'Arcy Buick-GMC as your first choice for all your automotive needs! We value your business, and will continue to do our best to always exceed your expectations.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent!

Reviewed by platinumcardMarch 28, 2022

Excellent! I recently just purchased my first Buick Envision! Mark Hardman, the salesperson was very helpful and made the whole process painless. Thank you to everyone at D'Arcy. Highly recommend this dealership!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About D'Arcy Buick GMC

D'Arcy Buick GMC has been in business in Joliet for nearly 20 years. We have a large selection of new and pre-owned vehicles to choose from. Our state-of-the art service facility features 2 quick oil change bays and 25 service bays that allow us to serve our customers even better. Our customer lounge features comfortable seating along with coffee tea hot chocolate vending machines wireless high-speed internet access a children?s activity area and television. We provide a free shuttle service as well as an early bird and late night drop box for added convenience. Your vehicle will receive a complimentary car wash with an oil change or any service work that is done. We are committed to your complete satisfaction. Stop in to see us!

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