5589 Northridge Drive
Gurnee, IL 60031

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Sales: 847-505-0472

Used Cars: 847-693-7785

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of Woody Buick GMC of Gurnee

Overall Rating:

5 (out of 5)

100% recommend this dealer

1200 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had great customer service at Woodys!

Reviewed by steve@stevejanikcabinetry.comDecember 12, 2025

We had great customer service at Woodys! Ed Jones did a great job taking care of us.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great dealership and Sam is the best.

Reviewed by fsabillDecember 12, 2025

Great dealership and Sam is the best. He may not know everything, but he will find the answer without delay. I have bought two gmcs from this dealership and Sam sold me both. If your going to Woody, ask for Sam.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Poor service department poor management poor sales

Reviewed by RileyDecember 12, 2025

Poor service department poor management poor sales department poor ownership partner at gurnee poor overall experience they only care about getting your money then nothing when you complete the sale

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Riley, customer satisfaction is our top priority, and we take concerns like yours very seriously. We would like the opportunity to learn more about your experience and address any issues directly. At your convenience, please provide your contact information so our team can reach out and work toward a resolution. We appreciate the chance to make this right.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Woody Buick GMC of Gurnee

Woody Buick GMC is a family-owned and operated dealership group that currently has two locations in Naperville and Gurnee, Illinois. We have been serving the Chicagoland area since 1998, and we are proud to be one of the largest Buick and GMC dealerships in the state. Woody Buick GMC is a leading provider of new and used Buick and GMC vehicles. We also offer a full range of services, including sales, financing, leasing, parts, and service. Our team of experienced professionals is dedicated to providing our customers with the best possible experience. We are committed to providing our customers with the best possible value. That's why we offer a wide selection of new and used vehicles at competitive prices. We also offer a variety of financing options to fit your budget. In addition to our commitment to value, we are also committed to providing our customers with the best possible service. Our team of experienced professionals is dedicated to helping you find the right vehicle and providing you with the best possible service. We invite you to visit either of our dealerships to experience the Woody Buick GMC difference. We're confident that you'll be glad you did. Our Values At Woody Buick GMC, we believe in the following values: • Excellence: We strive to provide our customers with the best possible experience, from the moment they walk into our showroom to the moment they drive away in their new vehicle. • Integrity: We believe in doing the right thing, even when it's not the easy thing. We are honest and transparent in all of our dealings with our customers. • Service: We are committed to providing our customers with the best possible service. We are always available to answer your questions and help you find the right vehicle for your needs. • Community: We are proud to be a part of the Chicagoland community and are committed to giving back to the community. We're here to help you make the best decision for your automotive needs. Contact us today to learn more.

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