5589 Northridge Drive
Gurnee, IL 60031

Get Directions

Sales: 847-505-0472

Used Cars: 847-693-7785

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of Woody Buick GMC of Gurnee

Overall Rating:

5 (out of 5)

100% recommend this dealer

1303 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have always had a good experience when buying my last

Reviewed by hcc709January 26, 2026

I have always had a good experience when buying my last three vehicles at Woody of Gurnee. However the last service I had done was unacceptable. A good service department is important when buying a vehicle, and I can't imagine buying a vehicle from a dealer if the service department is poor. I would like to discuss the issue with someone other than the service advisor, but all my chats, phone calls, and messages have been unanswered. Hank Clemmensen hcc709@aol.com 847-308-1900

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick and Excellent service.

Reviewed by Pat.moJanuary 25, 2026

Quick and Excellent service. Sam was our salesperson he made everything quick and easy, highly recommended

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Highly Recommend Sam Zayed!

Reviewed by kindratJanuary 24, 2026

Highly Recommend Sam Zayed! Working with Sam was truly a blessing. My husband and I came in feeling overwhelmed and stuck in a really tough financial situation and he went above and beyond to help us find a way out of it. His knowledge, patience, and willingness to explain every option made the entire process feel manageable instead of stressful. Sam was incredibly personable and easy to talk to, the kind of person who makes you feel comfortable right away. He listened to what we needed, understood our challenges, and never once made us feel rushed or pressured. Instead, he was accommodating at every step, making sure we ended up in a vehicle that fit our family of 7 and our budget. We couldn’t be more happy with our new 2026 Buick Enclave! Thanks to Sam, we drove away not just with a new vehicle, but with peace of mind. If you’re looking for someone who genuinely cares and knows how to get things done, Sam is your guy. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Woody Buick GMC of Gurnee

Woody Buick GMC is a family-owned group serving Chicagoland since 1998. Our Gurnee location, near Gurnee Mills and Six Flags Great America, is a 2024 GM Dealer of the Year, Cars.com 2025 Dealer of the Year, and a J.D. Power 2026 Dealer of Excellence. As Illinois' #1 Sales Volume Buick GMC dealer and the #1 GM CPO dealer in the state, we provide a premier selection of new and used vehicles. We offer full-service financing, parts, and certified service for our neighbors in Gurnee, Waukegan, and Kenosha. Our experienced team is dedicated to the "Woody Way," providing the best possible value and experience to the North Shore community.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top