Biggers Chevrolet in Elgin including address, phone, dealer reviews, directions, a map, inventory and more

1385 East Chicago Street
Elgin, IL 60120

Get Directions

Sales: 866-332-5669

Used Cars: 866-332-5669

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Biggers Chevrolet

Overall Rating:

3.8 (out of 5)

95% recommend this dealer

364 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)


Reviewed by Linda Czerkies from Pingree Grove, ILSeptember 08, 2023

Since moving out to the NW area we have been going to Bigger Chevrolet for service. We only had an issue one time and it was handled immediately by the owner. For me that says a lot so I?ll be a constant customer. When ready to upgrade my vehicle this is where I?ll go because if you have a good service department and the owner responds to any issues, no matter how small then it?s an honest dealership worthy of my patronage. Thank you.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Linda, thank you for taking the time to let us know how we did. We hope you have a great day! Roger Gutierrez, (866) 431-1555

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great emergency service in repair shop

Reviewed by Steve from New York stateAugust 04, 2023

I was visiting the area for an extended weekend 800 miles from home, when on Friday evening the dash showed a check engine light, the information center warned about a transmission issue. First thing Saturday morning I called Biggers, and spoke with Mike, the service manager, who said they were booked up, but would be willing to check the diagnostic trouble codes. I arrived at Biggers, and noticed that the repair shop was very large, busy, clean, and well organized. The assistant service manager, also named Mike, checked the codes, showing issues with the transmission. He conferred with their transmission technician, who advised to either leave or tow the car, as there could be potential for a catastrophic failure. While we were waiting for a rental car, Mike came out to say that he'd found a Technical Service Bulletin describing the problem with the recommended fix being to load new software on the transmission control module. I agreed to go ahead; they did the recommended service, and 45 minutes later the car was back on the road. In the 1000 miles I've driven since, the car has been perfect. I really appreciate Mike going out of his way to fit in a stranded out-of-towner for an emergency repair on a busy Saturday morning. If I were local, I'd definitely be back for future service work.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Steve, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Roger Gutierrez, (866) 431-1555

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

3.0 (out of 5)

My family has bought 8 cars from this dealership.

Reviewed by david gMay 03, 2023

My family has bought 8 cars from this dealership. They had a Hyundai Palisade for sale. I went to the website and asked if the vehicle was still available. Two different people texted back. I said that my family deals with a man named Coke. The next day Coke called and said the car was sold. He told me they had plenty of Chevy Traverses on the lot. I told him that the Chevy Traverse has a lot going on under the engine. To fix certain things you need to have the engine lifted out at a fee of 2K. That doesn't include the work needed. How do I know this? We have 3 of them. And all 3 required the same thing to repair. I've spent 13k on lifting engines in and out of the 3 cars over the course of 15 months. So the last thing I want is another one. But at no time did Coke recommend anything else. I'm in sales and my family has a history there and am confused why nothing else was recommended. I know they have other dealerships. Why couldn't he of done a stock check with other dealerships?

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Biggers Chevrolet

At Biggers Chevrolet we strive to achieve one goal customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Biggers Chevrolet we have a great staff that will be able to assist you with all of your car buying needs whether it is locating the right vehicle obtaining financing or anything in-between. If you happen to be looking for a new or used Chevrolet vehicle stop by and we will do whatever we can to get you into the car you have always dreamed of driving. Stop in or call us today!

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