Bill Kay Buick GMC in Downers Grove including address, phone, dealer reviews, directions, a map, inventory and more

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2300 Ogden Ave
Downers Grove, IL 60515

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Sales: 888-523-2016

Used Cars: 888-523-5870

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Bill Kay Buick GMC

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

981 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer Service called in Same Day for an...

Reviewed by JTSeptember 14, 2021

Great customer Service called in Same Day for an appointment and Brian took care of Me ASAP

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good, thorough work as usual, especially during Covid....

Reviewed by TB RegalSeptember 13, 2021

Good, thorough work as usual, especially during Covid. I've found BK to be very good at sticking with schedules and open to my time needs as a customer by offering reasonable estimates for completing work and keeping me updated if there are any delays with parts.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

I enjoy using your services. I like that you know my car...

Reviewed by PICKENSTSeptember 10, 2021

I enjoy using your services. I like that you know my car and make recommendations on what repairs should be done at the right intervals.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Bill Kay Buick GMC

Bill Kay Buick GMC in Downers Grove offers a great selection of New Buick and GMC vehicles. Also with a large pre-owned inventory you're sure to find what you're looking for. Conveniently located in Downers Grove near Naperville and Chicago we're just 1 miles East of I-355 on Ogden Avenue. Or bring your car in and our service & parts staff will help you keep it in great shape.

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