1000 N Galena Ave
Dixon, IL 61021

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Sales: 815-288-4455

Used Cars: 815-288-4455

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Ken Nelson Auto Group

Overall Rating:

4.3 (out of 5)

84% recommend this dealer

90 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This was my third vehicle purchased from Ken Nelson.

Reviewed by D KerestesJuly 06, 2025

This was my third vehicle purchased from Ken Nelson. The price was fair, the procedure went well, everyone was polite and professional. The sales rep, Chris Morgan, spent several months looking for a vehicle that would fit my needs. With his patience, one was found. I highly recommend Chris to anyone looking for a new or used vehicle. He did a great job finding mine. I'm happy with the purchase and driving the vehicle is quite an experience with all the new technology on it.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was my third vehicle purchased from Ken Nelson.

Reviewed by Dan Kerestes from Rochelle, ILJuly 06, 2025

This was my third vehicle purchased from Ken Nelson. The price was fair, the procedure went well, everyone was polite and professional. The sales rep, Chris Morgan, spent several months looking for a vehicle that would fit my needs. With his patience, one was found. I highly recommend Chris to anyone looking for a new or used vehicle. He did a great job finding mine. I'm happy with the purchase and driving the vehicle is quite an experience with all the new technology on it.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I went to work one morning and didn’t realize I had a

Reviewed by Whitney from Dixon ILJuly 03, 2025

I went to work one morning and didn’t realize I had a flat until I had other employees asking what my vehicle looked like. Once I confirmed it was unfortunately mine, I reached out to Ken Nelson who was able to pick up my vehicle at my work, put my spare on, take it to their shop, fix my tire (plugged and not replaced!), return my vehicle to my work and sent me an invoice to pay after I got off work. It was like it never even happened and they took care of all the hassle for me! Could have been a really bad day trying to figure that all out after a 13 hour shift. They have amazing customer service! And I didn’t even have to get a new tire! 10/10 recommend!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ken Nelson Auto Group

Ken Nelson Auto Group offers 10 new vehicle franchises in one convenient location. Shop Chevrolet Cadillac Buick GMC Toyota Chrysler Dodge Jeep Ram and Nissan plus our great selection of pre-owned and manufacturer certified vehicles all on North Galena Avenue in Dixon IL!

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