6305 Northwest Highway
Crystal Lake, IL 60014
Sales: 888-257-0240
Used Cars: 866-868-3138
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Crystal Lake, IL that carry GMC, Buick
Overall Rating:
4.4 (out of 5)
89% recommend this dealer
352 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
We had a great car buying experience at Napleton Buick
We had a great car buying experience at Napleton Buick GMC. Nick was a great guy to deal with and very knowledgeable about the car. Alex was very helpful in explaining our finance and warranty option. They made it worth the trip from Naperville to Crystal Lake.
Dealer Response
Keith, thank you for trusting the Napleton Buick GMC Crystal Lake team with your business! We are happy to hear that Nick and Alex went above and beyond to make your visit a success and we hope to see you again down the road.
Maximum rating = 5
Everything went smooth that day.
Everything went smooth that day. Time to complete was right on time and communication by text worked to let me know.
Dealer Response
We're glad your experience at Napleton Buick GMC Crystal Lake was smooth and timely. Thanks for choosing us—safe travels ahead!
Maximum rating = 5
Great service, friendly, timely, transparent and great
Great service, friendly, timely, transparent and great communication. Would reccomend them for service! Appreciate the service level!
Dealer Response
Thank you for the fantastic feedback! We're happy to hear that our team at Napleton Buick GMC Crystal Lake provided great service and communication. We appreciate your recommendation!
Maximum rating = 5
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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