Napleton Buick GMC in Crystal Lake including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

6305 Northwest Highway
Crystal Lake, IL 60014

Get Directions
Visit Dealer Website

Sales: 815-261-0312

Used Cars: 815-261-0848

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Napleton Buick GMC

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

241 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Takes care of my car needs quickly and would not have a...

Reviewed by mvaughan20September 20, 2021

Takes care of my car needs quickly and would not have a problem coming back

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The whole team servicing my truck were great to work...

Reviewed by Dan McHughSeptember 17, 2021

The whole team servicing my truck were great to work with. They did exactly what they promised.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the review, Dan! We are very pleased to hear you had 5-star service with us! We look forward to serving you again!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick, efficient, and honestGreat service Would...

Reviewed by JasonSeptember 14, 2021

Quick, efficient, and honest Great service Would recommend anyone go here and see Jim for service

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the review, Jason! Thank you for allowing us to earn your business and we look forward to serving you again!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Napleton Buick GMC

Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top