Laura Buick GMC in Collinsville including address, phone, dealer reviews, directions, a map, inventory and more

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903 N Bluff Rd
Collinsville, IL 62234

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Sales: 618-223-6804

Used Cars: 618-223-5998

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Laura Buick GMC

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

742 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Near Perfect Process

Reviewed by Athan from Tulsa, OklahomaJune 25, 2021

The salesperson was very helpful in our car buying process. They not only helped to reserve and save a car for us for when we arrived to the dealership, but also allowed us to look at other models that we were interested in. While yes, the other models were sold quickly and didn?t have the customizations we wanted, we settled for our original plan. The salesperson was helpful in explaining the process, giving us great advice, and suggested a tasty restaurant to try out! The financial advisor who helped us gave additional advice beyond what was needed for the car buying process, although, it took longer than expected (most likely waiting for approved car loans was significantly longer than other dealerships). After the financial forms were completed, we got to the car, and the salesperson then helped us with the new features, how to use, and more. Once done and done, the salesperson also helped install weather liners that we purchased. Overall, extremely satisfied and looking forward to purchase another vehicle from them! Things for a perfect score: - would?ve liked to know there was a snack bar and water bottles available while waiting (found out when asking where the restroom in) - after notifying dealership of arrival, still a bit long of a wait (noticed it was somewhat busy, but it was longer than expected for our salesperson) - slight feeling of boredom? We asked quite a lot of questions to make sure that the vehicle we want is truly the one we?d like to purchase, but noticed some longer pauses and ?tiredness? that made the experience a bit more? ?meh? (but will admit, I work in the restaurant service industry so I tend to notice these sorts of minor things more so than others)

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Buyer

Reviewed by Karen Davis from Winchester ILMay 20, 2021

Steve Rogers was a very helpful salesman. He answered all our questions and did not hesitate to get us what we really wanted in a new car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

New Truck purchased

Reviewed by DIANE KNEER from Peoria, ILApril 05, 2021

Great experience - sad truck did not come with running boards total shock.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Laura Buick GMC

Laura Buick-GMC is a family owned and operated business with a strong commitment to customer satisfaction. We combine family values integrity and character so that our customers are ensured to experience excellent service and are treated with the utmost respect. We specialize in lifted trucks and superior service. We service all makes and models! Come see why we are the #1 Volume Buick-GMC Dealer In The Nation!

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