Laura Buick GMC

The salesperson was very helpful in our car buying process. They not only helped to reserve and save a car for us for when we arrived to the dealership, but also allowed us to look at other models that we were interested in. While yes, the other models were sold quickly and didn?t have the customizations we wanted, we settled for our original plan. The salesperson was helpful in explaining the process, giving us great advice, and suggested a tasty restaurant to try out! The financial advisor who helped us gave additional advice beyond what was needed for the car buying process, although, it took longer than expected (most likely waiting for approved car loans was significantly longer than other dealerships). After the financial forms were completed, we got to the car, and the salesperson then helped us with the new features, how to use, and more. Once done and done, the salesperson also helped install weather liners that we purchased. Overall, extremely satisfied and looking forward to purchase another vehicle from them! Things for a perfect score: - would?ve liked to know there was a snack bar and water bottles available while waiting (found out when asking where the restroom in) - after notifying dealership of arrival, still a bit long of a wait (noticed it was somewhat busy, but it was longer than expected for our salesperson) - slight feeling of boredom? We asked quite a lot of questions to make sure that the vehicle we want is truly the one we?d like to purchase, but noticed some longer pauses and ?tiredness? that made the experience a bit more? ?meh? (but will admit, I work in the restaurant service industry so I tend to notice these sorts of minor things more so than others)

Steve Rogers was a very helpful salesman. He answered all our questions and did not hesitate to get us what we really wanted in a new car.

Great experience - sad truck did not come with running boards total shock.