Diepholz Auto Charleston in Charleston including address, phone, dealer reviews, directions, a map, inventory and more

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631 W Lincoln Ave
Charleston, IL 61920

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Sales: 888-758-1668

Used Cars: 866-494-1828

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:30pm
Tue 8:30am – 6:30pm
Wed 8:30am – 6:30pm
Thu 8:30am – 6:30pm
Fri 8:30am – 6:30pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 12:00pm

Reviews of Diepholz Auto Charleston

Overall Rating:

4.1 (out of 5)

96% recommend this dealer

112 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great people and customer service there.

Reviewed by Laura Welch from DeLand ILJuly 23, 2022

Was a great experience, all so nice from salesman Ben to Mike in finance. They make you feel wanted there and very helpful. Couldn't had a better experience in buying my new car from them.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Bad vehichle

Reviewed by Carrie from Charleston ILJune 09, 2022

My boyfriend and I went to test drive a jeep there with my step daughter. When we were leaving town we got up to 40 miles and the jeep started “death shaking”. It shook so bad like a tire was going to fall off or something serious was wrong. We quickly turned around and returned to the dealership and advised of the issue. He stated he would get it in to the service department and get us a call as we were still Interested if it got fixed. A couple days passed and we hadn’t heard anything so we called back to check in. He advised the service department was backed up. However the jeep was placed back on the lot the day we left after the incident and hasn’t moved.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Ben Slater is an amazing salesman. So pleased with our...

Reviewed by Kimberly Williams December 04, 2021

Ben Slater is an amazing salesman. So pleased with our 2015 Chevy Colorado and 2018 GMC Acadia. Fast friendly service. Exceptional dealership. Would highly recommend them

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Diepholz Auto Charleston

Diepholz Auto Group offers the most customer focused and friendly buying experience on the Internet. If earning your business means selling you a vehicle BELOW cost OVER allowing for your trade finding you the PERFECT vehicle or providing FLEXIBLE financing options consider it done! We want you as a customer. View our inventory of over 300 new and used vehicles online at www.DIEPHOLZAUTO.com

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