1015 E Walnut St
Carbondale, IL 62901
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Carbondale, IL that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
3.8 (out of 5)
75% recommend this dealer
8 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Experience is good till the purchase is made, then you
Experience is good till the purchase is made, then you are on your own. Dealership says it inspects its used cars. How could they miss the air conditioning not working? Then there is an employee who advertises the dealership's cars on his facebook page at a lower price. When you ask about this, you are ignored. then this 699 paint protection scam is the worst. Water never beaded on this car's paint till I waxed it myself.
Dealer Response
Thank you for sharing your experience, Jim. We understand your concerns regarding the condition of the vehicle after purchase, the lack of follow-up, and the confusion around advertised pricing and add-on services. At Auffenberg Buick GMC Of Carbondale, we aim to ensure our pre-owned vehicles meet quality standards and that all communication is clear and consistent. Your feedback is important and will be reviewed by our team. If you'd be willing to provide more details, we welcome you to reach out to us directly to discuss this further. - The Auffenberg Buick GMC Cadillac Of Carbondale Team
Maximum rating = 5
Great experience with great customer service.
Great experience with great customer service. I would certainly recommends them. Kyle was very helpful.
Dealer Response
Thank you for sharing your positive experience with us, Kacee! We're thrilled to hear that you had a great experience with our team at Auffenberg Buick GMC Of Carbondale. Kyle will be delighted to hear your kind words as well. We appreciate your recommendation and look forward to assisting you again in the future! - The Auffenberg Buick GMC Cadillac Of Carbondale Team
Maximum rating = 5
Great service
Great experience, great people. Love both my vehicles purchased here. Great place to buy a new or used vehicle. Number 1 in service. My girls even got a hot wheel!!
Dealer Response
Rachele , thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Auffenberg Buick GMC Cadillac Of Carbondale Team
Maximum rating = 5
At Auffenberg of Carbondale in Carbondale IL. We have been providing quality Buick GMC & Cadillac vehicles to our customers in Cape Girardeau Marion and all the surrounding cities in Southern Illinois. You can count on Auffenberg of Carbondale to offer you the latest incentives and financing programs. We also have a fantastic service department waiting and ready to help any of your vehicle needs. Browse our giant inventory of GM vehicles today and contact us with any questions or with a request for a quote.
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